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Developing an Innovative and Continuous Improvement Culture

On 22 May 2012, the Hon Michael O'Brien MP, Minister for the Public Sector, introduced the second event of the High Performance Framework Seminar Series 2012, focusing on Characteristic Four:
High Performing Organisations are Innovative and Continuously Improving.

You're welcome to use the links below to access presentations of the topics discussed:
Minister O'Brien: Download speech here >
Professor Göran Roos: Download presentation here >
Bill Cinnamond: Download presentation here >
Raymond Spencer: Download presentation here >
Raymond Garrand: Download presentation here >
Heather Falckh: Download presentation here >

Read what the audience had to say. Click here for the twitter discussion.

With an audience of over 500 public sector delegates, this interactive event explored how innovation and continuous improvement are encouraged and enabled in public sector agencies. Erma Ranieri, Deputy Chief Executive, DMITRE, was the MC.

Our presenters and panellists addressed a number of questions including, but not limiting to:

How is innovation systemically pursued and evaluated throughout the organisation?
How do we develop a high performing innovative culture?
How is innovation rewarded particularly in a risk adverse culture?
How do leaders encourage and support individuals to be innovative and to learn?
How is across government collaboration encouraged?
How are business processes being evaluated to improve the performance and productivity of the organisation?

For more information about the SA Government's High Performance Framework, please visit: http://www.hpf.sa.gov.au

  Hon Michael O'Brien MP, Minister for the Public Sector

Michael O'Brien was appointed as the South Australian Minister for Employment, Training and Further Education and Minister for Science and Information Economy in March 2009. He was subsequently given responsibility for the Road Safety portfolio.

Before gaining his Cabinet position, he was a Parliamentary Secretary and served on numerous Parliamentary Committees. After the State election in March 2010, Michael was appointed Minister for Agriculture, Food and Fisheries, Minister for Forests, Minister for Regional Development and Minister for Northern Suburbs.
In the Cabinet reshuffle on 8 February 2011, Michael was appointed Minister for Agriculture and Fisheries, Minister for Forests, Minister for Energy and Minister for the Northern Suburbs.

In the first Weatherill Cabinet, Michael was elevated to Minister for Finance and Minister for the Public Sector.
  MC - Erma Ranieri, Deputy Chief Executive
Department of Manufacturing, Innovation, Trade, Resources and Energy

As the former Executive Director (People and Culture) of PIRSA, Erma Ranieri led the agency’s change management and development agenda by addressing critical business issues such as the attraction and retention of people in a competitive labour market and creating value in an environment of competing stakeholder expectations.

In that role Ms Ranieri was often asked to provide leadership in events and is considered an inspiring, thought provoking and passionate speaker.

Erma is now Deputy Chief Executive, DMITRE, and is one of our featured Fellows.
  Göran Roos, Honorary Professor
Warwick Business School

Göran Roos is Honorary Professor at Warwick Business School in the UK and the founder of Intellectual Capital Services Ltd., a leading think tank on technology and business futures.  He is one of the founders of the modern field of intellectual capital science and a recognised world expert in innovation management and strategy. In addition to his roles with Warwick Business School in the UK , Göran Roos is also visiting Professor of Innovation Management and Business Model Innovation at VTT Technical Research Centre of Finland, and visiting Professor of Intangible Asset Management and Performance Measurement at the Centre for Business Performance at Cranfield University UK.

Professor Roos has published numerous books, articles and case studies on the subject and his consulting experience ranges across both public and private sectors in over 40 countries.

In his academic and professional work Professor Roos has advised government bodies in UK, Sweden, Norway, Denmark, Finland, Spain, Austria and Australia on issues relating to strategy, research and development, national and regional innovation systems issues, knowledge management and intellectual capital.
  Bill Cinnamond, Director
Department of the Premier and Cabinet

Bill is the Director of South Australia's Public Sector Management Division of the Department of the Premier and Cabinet.  In this role he is involved with driving change to increase performance at both the individual and organisational level across the South Australian Public Sector. 

Bill was a key participant and driver of the reforms that led to development of South Australia's Public Sector Act 2009, the instigation of significant workforce reforms, the building of the public sector's leadership strategy, and the High Performance Framework.  Bill will provided insight into high performance and how this influences South Australia's reform agenda.

Bill's background is in the field of Human Resources, an area he has worked in for over 20 years covering many areas including industrial relations, change management, OHS&W, performance improvement, and strategic HR.
  Geoff Knight, Chief Executive
Department of Manufacturing, Innovation, Trade, Resources and Energy

Geoff Knight has had a long and distinguished career in the Public Sector, serving in diverse senior policy and leadership positions over three decades.

He is the Chief Executive of the newly formed South Australian Government Department for Manufacturing, Innovation, Trade, Resources and Energy effective 24 October 2011.

He was formerly the Chief Executive of Primary Industries and Resources South Australia (PIRSA), being appointed to this position in 2006.

During his time at PIRSA, he oversaw the emergence of the agency as a key economic force, with its strong industry focus around mining, energy resources, fishing, aquaculture, food, wine and forestry. Through its unique industry-driven approach, his former agency was recognised as a national, and in many cases an international leader, in providing a pro-active investment friendly environment.  These same approaches will be applied to the new portfolio.

  Raymond Spencer, Chair
Economic Development Board

In 2009, Raymond Spencer returned to Australia follows 35 years of living and working in the USA, India and Europe.

Raymond is Chairman of The South Australian Health and Medical Research Institute (SAHMRI), Chairman of Capgemini’s Financial Services Global Business Unit (FS GBU) and Chairman of Signostics Limited, a director of Rubicon Technology, Inc. (RBCN) a NASDAQ listed manufacturer of advanced electronic materials and a partner and member of the investment committee in three US based venture funds. Raymond brings more than thirty-five years of leadership in international business, management planning, technology, finance, organizational culture and mergers and acquisitions.

Raymond was born in Adelaide and attended law school at the University of Adelaide. He was inducted to the Chicago Area Entrepreneur Hall of Fame in 2003 and serves as a board member of the Information Technology Association of America (ITAA).

Raymond was named Ernst & Young Entrepreneur of The Year 2005 for the Illinois Region. Raymond is a member of The Economic Club of Chicago and he was named a Laureate in the Computerworld Honors Program, which distinguishes innovators around the world whose visionary use of information technology produces and promotes positive social change.

  Raymond Garrand, Chief Executive
Department of Further Education, Employment, Science and Technology

Raymond Garrand is the Chief Executive of DFEEST, a position he has held for four years. Prior to this Raymond had 4 years experience as Chief Executive of the Department of Trade and Economic Development.

Mr Garrand is an Honours Economics Graduate from Flinders University and has worked for over two decades on economic development issues with experience with the Department of the Prime Minister and Cabinet in Canberra as an economic advisor to Governments in South Australia and Queensland and in the private sector and therefore brings a strong business and industry focus to his current position.

  Heather Falckh, Manager
Strategic Planning & Business Excellence, Department for Communities and Social Inclusion

With approximately 19 years experience in the area of continuous improvement, cultural change and improvement projects, Heather has a keen personal interest in change management as part of the improvement process. She has worked in a range of public and private organisations including Commonwealth Bank, Australia Post, AGL electricity, Transurban City Link, City of Marion and now DCSI. Heather is also a Business Excellence evaluator.

Her current responsibilities include:

  • Encouraging continuous improvement thinking, providing staff with tools for continuous improvement and facilitating improvement projects;
  • Development & delivery of learning opportunities in continuous improvement methodology;
  • Facilitating self assessment against the High Performance Framework & external evaluation against the Business Excellence Framework;
  • Development of and reporting against the DCSI Strategic plan, Business plan, and scorecard;
  • Managing the Project Management Office;
  • Implementation and administration of the staff suggestion process called Bright Sparks; and
  • Administering the DCSI Staff survey.