Carnegie Mellon University (CMU) Australia in collaboration with the Institute of Public Administration Australia (IPAA) presented - “Big Data and Smart Government” on the 20th of November 2014

Professor Ramayya Krishnan
Dean, Heinz College and W W Cooper and Ruth F Cooper Professor of Management Science and Information Systems, Carnegie Mellon University (CMU)

Enabled by mobile phones, social media, email, videos, images, click streams, Internet transactions and increasing prevalence of sensors, the world is now in the “Age of Data”. This immensity of data can be used to create actionable information leading to timely and more informed decisions. But how can governments utilize technological advances and analytical tools through policy and innovation? How can governments harness big data to foster smart governance?

Professor Ramayya Krishnan, Dean, Heinz College and W W Cooper and Ruth F Cooper Professor of Management Science and Information Systems of Carnegie Mellon University, addressed these questions through examples and analyses of big data’s potentialities. He was visiting Adelaide to launch the Business Intelligence and Data Analytics (BIDA) program of Carnegie Mellon University Australia.

“By coupling roadway sensors, traffic cameras, and individuals’ GPS devices, we can reduce traffic congestion and generate significant savings in time and fuel costs,” says Professor Krishnan. “From all of this data,” he adds, “we derive knowledge which then leads to action. We can transform formal and informal education, we can engender economic development with mobile banking in rural markets, we can even save lives by developing methods of accurately predicting natural disasters.”

Professor Krishnan also discussed how governments, by integrating new data with “legacy” data, such as information from public health and statistical agencies, can better ascertain the data that is actionable for them, bringing about real change across a wide range of sectors.


20 November 2014


Wallmans Lawyers, Level 5, 400 King William St, Adelaide


9:00 am (registration) 9:30 am - 12:00 pm

Presentation: Here

This event is proudly supported by:



Ramayya Krishnan Dean, H. John Heinz III College and William W. and Ruth F. Cooper Professor of Management Science and Information Systems

Ramayya Krishnan is the Dean of Heinz College. He holds the John Heinz III Deanship and is the W. W. Cooper and Ruth F. Cooper Professor of Management Science and Information Systems at Carnegie Mellon University. He has a B. Tech in Mechanical Engineering from the Indian Institute of Technology, Madras, a M.S. in Industrial Engineering and Operations Research and a PhD in Management Science and Information Systems from the University of Texas at Austin. He is an International Research Fellow of the International Center for Electronic Commerce in Korea and a Visiting Scientist at the Institute for Information Systems at Humboldt University (Germany). He was a founding faculty member of the Information Systems Management program at the Heinz College.

His current research projects investigate risk management in business process design and in information security, large scale social network analysis and the design of policies that take into account the competing needs of promoting data access and protecting privacy. His ideasLab presentation on data analytics at the World Economic Forum summarizes key ideas from his research program.

Krishnan’s teaching interests lie at the interface of technology, business and policy aspects of internet-enabled systems. He has taught courses on e-business and telecommunications management, and led the creation of a capstone course – digital transformation – that integrates technological and managerial aspects of information technology. He is the recipient of the General Motors (GM) Technical Education Program Outstanding Distance Learning Faculty Award, which honors a professor for demonstrating excellence in distance learning education. He is a recipient of the Martcia Wade Teaching Award and has been the recipient twice of the Teaching Award for the Heinz College’s IT programs. He has taught in numerous executive education programs and is an expert on the use of IT to both create and capture value for organizations.

He has served as Department Editor for Information Systems at Management Science and recently led the search for the new Editor in Chief at Information Systems Research. He is the past president of the INFORMS Information Systems Society and the INFORMS Computing Society. He was named an INFORMS Fellow in 2012.


Aron Hausler, A/ Director, Strategy and Innovation – Office of the Chief Information Officer, Government of South Australia

Aron believes that information and technology can fundamentally improve and transform the quality of life for people around the world. His role is to unlock the capacity, innovation and expertise of the public sector, in partnership with research, industry and the community, and to focus that combined energy on making a positive difference.

For the past 20 years, he has worked with many small, medium and large organisations; helping them to achieve their missions by applying innovative thinking, new ideas and new technologies to traditional business challenges.