“We are being judged by a new yardstick; not just how smart we are, or by our training and expertise, but also how well we handle ourselves and each other.” Daniel Goleman, Ph.D.

This workshop is designed to provide a unique foundation for participants in building self-awareness and understanding leadership theory and skills.  What distinguishes great leaders or managers from the mediocre are their personal, inner qualities. Authenticity is essential to the success of leaders. Authentic leaders demonstrate a passion for their purpose, practice their values consistently, and lead with their hearts as well as their heads. They establish long-term, meaningful relationships and have the self-discipline and emotional intelligence to get results. They know who they are.


  • The difference between a Manager and a Leader
  • Characteristics of great leaders (and bad leaders)
  • 21st Century requirements of Managers including essential people skills
  • Critical review of current Leadership theories
  • Self-assessment of Leadership Competencies based on Public Sector models
  • Generation of personal Action Plan to target competency development needs
  • Authentic Leadership model and exercises
  • Emotional Intelligence including case study and self-assessment


  • Understand the core competencies of a 21st Century Manager and Leader
  • Critically evaluate current Leadership theories
  • Understand Authentic Leadership theory and how to apply it to your role
  • Understand Emotional Intelligence
  • Assess your own EQ and identify areas for improvement
  • Implement a Personal Plan to develop Leadership / EQ competencies

Benefits to you

  • Improved self-awareness of areas of strengths and development needs for leaderships competencies and EQ
  • Networking with people in similar roles in the  public sector
  • Have a clear plan for specific goals to take back to the workplace and implement
  • Expert input, skills development and access to strategies, tools and tips

Benefits to your Department

  • Improved Manager competence
  • Enhanced team effectiveness and cohesion
  • Provides Managers with practical tools that help increase productivity and team cohesion
  • Increased Manager commitment and role engagement


First Line Manager Common (ASO3 – ASO5)

Middle Manager Core (ASO6 – ASO8)


Thursday 13 September 2018


IPAA SA, Level 6, 12 Pirie Street, Adelaide, SA


9:00 am – 12.30 pm (Registration from 8:45)

Facilitator: Samantha Young
Price: Professional Member: $260
  State Government Member: $295
  Corporate Member: $305
  Non-Member: $325
Includes: Refreshments, morning tea, a comprehensive workbook and certificate of participation
Program: Here