Diversity and Inclusion
Managing Unconscious Bias

“Diversity is being invited to the party. Inclusion is being asked to dance.”

- Vernā Myer

Diversity and inclusive practices in the workplace are good for business. An inclusive culture allows people to be themselves; feeling respected, valued and seen. An inclusive environment allows everyone to bring their ideas forward and contribute their best work. Companies in the top quartile for diveristy singificantly outperform less diverse organisations across key metrics including productivity, profitability and employee engagement. 

The successful organisations of the future will be those that leverage diversity through cultural intelligence. Diversity goes beyond gender balance in leadership roles and embraces difference, leveraging cultural intelligence for increased competitive advantage. Uncovering unconscious bias and implementing inclusive policies and strategies are good business practices which also meet Public Sector ethical obligations for managers.

Bias is personal, cultural, institutional – and often invisible to those who have it. This workshop challenges you to address your biases and those of others, to foster an inclusive workplace. You will benefit from evidence-based methods used by some of the world’s top organisations.


  • What is unconscious bias?
  • How diversity, inclusion and cultural intelligence benefit managers and organisations
  • The neurobiology of unconscious bias
  • How unconscious bias affects decision making
  • Frameworks for identifying, addressing and reducing bias – drawing on global case studies to illustrate the strategies and benefits of promoting diversity
  • Methods to identify and counteract unconscious bias (recruitment, performance evaluation, interpersonal communication and team cohesion)
  • A tool-kit for promoting diversity and inclusion


At the end of this workshop, participants will be able to:

  • Explain the concepts of unconscious bias, diversity and inclusion
  • Understand how unconscious bias influences workplace decisions and outcomes
  • Better recognise their own biases
  • Utilise a tool-kit to reduce unconscious bias and promote diversity and inclusive practices in their professional practice, team and organisation.

Benefits to you

  • Learn how to identify unconscious bias
  • Develop personal skills to proactively address unconscious bias
  • Understand organisational strategies to increase diversity and inclusion
  • Learn how to reduce bias in recruitment, performance evaluation, project allocation and interpersonal communication
  • Understand the design and key elements of an organisation’s diversity strategy incorporating best practice examples and technical or process skills for managing diversity (awareness, personal values, team building, communication and managerial interventions)

Benefits to your Organisation

Reducing unconscious bias and increasing inclusive practices to promote diversity improves employee engagement and morale, productivity and innovation.



First Line Manager Common (ASO3 – ASO5)

Middle Manager Core (ASO6 – ASO8)


Thursday, 8 November 2018


IPAA SA, Level 6, 12 Pirie Street, Adelaide, SA


9:00 am – 12.30 pm (Registration from 8:45)

Facilitator: Samantha Young
Price: Professional Member: $260
  State Government Member: $295
  Corporate Member: $305
  Non-Member: $325
Includes: Refreshments, morning tea, a comprehensive workbook and certificate of participation