Defining confidence

Confidence strategies

Presenting a professional and confident image:

  • Look and act confidently
  • Speak confidently
  • Be assertive, not aggressive
  • Confidence vs arrogance

Confidence and self-belief:

  • Think confidently and optimistically
  • Manage your self-talk
  • Change negative thinking

Know and Use Your Strengths

  • Signs of a strength
  • Trust your strengths

Tips to Maintain Confidence

Action planning for the future.


  • Be aware of why confidence is so important for success in work and life
  • Learn strategies to present yourself more confidently
  • Know how to positively influence others through speaking confidently
  • Understand why optimism and positive thinking is important to maintain confidence
  • Learn why you should utilise your strengths
  • Leave with some goals to work towards after the workshop.

Who Should Attend

Everyone can benefit from building the essential trait of confidence and learning strategies to do so.

Benefits to You and Your Organisation

Gain strategies to present yourself, speak and think more confidently, as well as how to be more positive and optimistic which will allow you to effectively network and interact with others within and outside of the organisation.

Learn about our speakers

Jacky Dakin

Organisational Psychologist
Halifax House Consulting

Jacky Dakin is an endorsed Organisational Psychologist and Fellow of the Australian Psychological Society. She runs a successful organisational psychology consultancy and also operates a private psychology practice. In the past, she worked for Price Waterhouse as a senior consultant and then as Director of a management consultancy working with both the public and private sectors. She subsequently held the role of Psychological Services Manager and Training and Development Manager at BDO Consulting and regularly presented programs for senior staff and partners and external clients.
She set up Halifax House Consulting in 1995 providing organisational consultancy services to both public and private sector clients. Jacky specialises in designing and presenting training workshops, executive coaching and leadership development, plus offering conflict mediation, facilitating strategic planning sessions and working with dysfunctional teams. She has worked with many government agencies and has a sound understanding of the public sector. She has also worked nationally and in the Middle East.
She has previously lectured to Organisational Psychology Masters students at UniSA and currently lectures at the University of Adelaide. She facilitates a range of workshops including Leadership Development, Emotional Intelligence, Coaching skills , Building Confidence and Resilience, Wellbeing at Work and utilising Mindfulness, among others, and tailors her presentations to meet client needs.
Jacky is active on several Boards and committees and regularly mentors younger colleagues and Masters students. She is a sought after public speaker and frequently presents sessions for various organisations and at conferences and seminars. She has published three popular self-help books, writes articles for various publications and for a number of years was a regular columnist for the Advertiser Saturday Review writing on Wellbeing. She is a past SA finalist for the Telstra Business Woman of the Year.

Upcoming course availability

In person

June 2021

Tuesday, 22 June 2021



1 half day 9:00am-12:30pm (8:45am registration)

Competency framework
Entry Level Common/Core (ASO1-ASO2)
First Line Manager Common (ASO3-ASO5)
Middle Manager Core (ASO5-ASO6)

Copy of ‘Short Poppies Can Grow - Confidence at Work’ by Jacky Dakin and Kathryn McEwen and Resources

12 Pirie Street, Adelaide SA 5000
(please visit registration links for further information)
View map

Professional Member $315
State Government Employee Member $350
Corporate Member $360
Non-Member $395

This course can be delivered In-Agency. Contact us to discuss the delivery of this course within your department.

  • “I learnt practical techniques and methods that I can actually use.”


    Renewal SA

  • “This course has given me skills to help me build my confidence, and has reduced my anxiety about taking on higher duties.”


    SA Ambulance Service

  • “I think Jacky is an excellent and dynamic trainer who had lots of great insights and stories.”