Whether you are starting fresh with a new team or looking for ways to enhance the effectiveness and capabilities of your existing team, this course will present vital strategies and techniques which you can apply to your leadership style for immediate effect. You will have the opportunity to examine how to build engagement and commitment within your team, as well as how to approach some of the difficult or uncomfortable situations you may find yourself in as a team leader.


  • Managing the People Issues.
  • Understanding the Strategic Imperative.
  • Team Multilingualism.
  • Building the Spirit.
  • Dealing with the Bad Apple.


  • Design a team model that suits your work.
  • Manage the people issues within a team.
  • Develop a team development plan.
  • Recognise and consider ways to manage a difficult staff member.
Who Should Attend

This course is ideal for you if you manage teams of people and want to maximise their effectiveness.

Benefits to You and Your Organisation

Participants will sharpen their team-building skills at a structural, interpersonal and cultural level. If you apply the techniques covered your agency will have a ‘genuine team’ working effectively to achieve its goals with staff who are motivated to contribute.

This course is also available face-to-face here.

Learn about our speakers

Scott Way

BDO Industrial & Organisational Psychology (SA) Pty Ltd

Scott is the founder and director of BDO Industrial & Organisational Psychology. He is a registered Organisational Psychologist with over thirty years consulting experience throughout Australia, Asia & New Zealand.

During this time, he assisted over 300 organisations and provided training and development to over 10,000 managers and employees, and over his involvement with IPAA he has supported over 500 workshop participants.

He has previously held senior positions within the automotive and mining industries, as well as the Australian Public Service.

Qualifications & Memberships
• Bachelor of Arts (Psychology)
• Graduate Diploma In Applied Psychology
• Master of Business Administration
• Member of the Australian Psychological Society
• Chartered Member of Australian Human Resources Institute
• Member of the Australian College of Organisational Psychologists
• PBA Approved Supervisor
• Registered Psychologist

Scott is an experienced consultant and is currently involved in organisation enhancement activities in a number of public and private sector organisations. His areas of expertise include;
• Organisation review and development
• Staff, manager and leader development
• Team building
• Strategic & Business Planning
• Targeted Training

Register interest in this training


1 half day
9:00am-12:30pm (8:45am registration)

Competency framework
Middle Manager Core (ASO6-ASO8)

Digital Workbook and Resources

Online via Cisco Webex

Personal Member $260
State Govt Employee Member $295
Corporate Member $305
Non-member $325

This course is part of the Emerging Executive Development Series. Register for the full series and save up to 10%.

The Emerging Executive Development Series is comprised of 8 half-day units focused on providing public sector leaders with practical tools to apply in their workplace to enhance performance and productivity. Topics include:

  • Building a Constructive Culture
  • Responding to Turbulence
  • Team Power
  • Doing More with Less
  • Emotional Intelligence and Beyond
  • Understanding Lean Thinking
  • Positive Influencing Skills
  • Adaptive Leadership in the Public Sector

  • “It provided a lot of things to think about and adapt.”


  • “[The most positive aspects of the course were] combination of practical exercises, discussion within our group and the theory made it interesting.”