Have you ever:
- Struggled to explain your work in a simple, engaging way during meetings, networking or public speaking opportunities?
- Presented to non-technical audiences and seen confused, or bored faces looking back at you?
- Found it hard to distil complex ideas into a short, clear presentation that keeps people’s attention — and wished you felt more confident delivering it?
Every workplace has its own specialist language. We often assume others understand it; but people outside our field may not. This is common in IT, finance, health, education, HR, trades, research, science, procurement and every technical discipline. This workshop gives you the tools to get to the point, simplify complex information and communicate clearly and confidently with people who aren’t familiar with your work, strengthening your overall confident communication capability.
Content
- Strategies for preparing content that is clear and easy to understand.
- How to identify and communicate the key message of a presentation or idea.
- Tips for tailoring information for different audiences and purposes.
- Key questions to ask yourself when preparing technical information.
- Techniques for engaging your audience so they listen and stay interested.
- Practical tips to enhance confidence in presentations and technical public speaking situations.
Outcomes
- Deliver a short 3–5 minute presentation to explain a concept or topic from your field.
- Receive individual feedback on the clarity, engagement and understanding of your presentation.
- Build confidence communicating technical information to non-technical audiences.
- Become more engaging and relevant when communicating technical and specialist content.
- Walk away with practical, lifelong tools to make technical information accessible to any audience, supporting stronger workplace communication outcomes.
Who Should Attend
Anyone at any level who needs to communicate technical information to colleagues, stakeholders or customers, particularly those looking to strengthen their confidence, communication and public speaking skills. Ideal for staff in technical roles such as IT, finance, education, health, research, science, HR, procurement or engineering.
Benefits to You and Your Organisation
- Increase your ability to be heard and understood.
- Improve your ability to get your message across clearly and simply for different audiences.
- Equip staff with strategies to make technical information simple and accessible, ensuring internal and external stakeholders benefit from their expertise and experience more confident communication across teams.
Learn about our speakers
Kerry Pienaar
Director and Founder
Complete Communication Coach
Kerry Pienaar, founder of Complete Communication Coach is a highly experienced and sought after public speaking and confident communication coach.
She is passionate about helping people overcome personal barriers to communicating with confidence and clarity—whether through group workshops or one-to-one coaching.
A multi-award-winning public speaker at the highest level in Australia, Kerry creates a safe and supportive environment where participants can confront habits of fear and self-doubt, and learn to share their stories and ideas with genuine confidence. She provides easy to apply strategies and practical, expert feedback to help clients achieve real and lasting results.
Recognised by Yahoo! Finance as one of Australia’s top public speaking coaches, Kerry works by the philosophy that you deserve to be heard – also the title of her book ‘You Deserve to be Heard: 101 tips to boost your public speaking confidence’.
Kerry has coached and delivered workshops for leaders, entrepreneurs and other professionals, including TEDx Adelaide speakers and for many programs and organisations in both Australia and overseas.
Drawing on her background as an English and Drama teacher and her experience in professional development roles for the public service, Kerry tailors her approach to each group and individual’s needs, creating genuine and lasting change.
Kerry is well-known for her authentic, down-to-earth approach and receives consistent positive feedback for the transformative results she achieves with participants.
Upcoming course availability
June 2026
Thursday, 18 June 2026
Format
Face-to-face
Duration
1 full-day
9:00am - 4:30pm (8:45am registration)
Inclusions
Workbook, morning tea, lunch and refreshments
Location
Level 6, 12 Pirie Street, Adelaide, SA 5000
(please visit registration links for further information)
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Costs
Personal Member $575
State Govt Employee Member $615
Corporate Member $625
Non-Member $725
This course can be delivered In-Agency. Contact us to discuss the delivery of this course within your department.