Content
This course will cover:
- Getting Started: Creating, saving (PDF/Word), and navigating documents using modern views.
- Text Mastery: Efficient selection techniques, Cut/Copy/Paste, and using Find & Replace.
- Professional Formatting: Mastering fonts, paragraph alignment, line spacing, and borders.
- Lists & Layout: Creating bulleted/numbered lists and managing page layout (margins, orientation).
- Tables: Creating tables, modifying rows/columns, and applying borders.
- Visuals: Inserting and resizing pictures and text wrapping.
- Mail Merge: Using the Wizard to create bulk letters or labels.
Outcomes
- Create and save documents in various formats, including PDF.
- Apply professional font and paragraph formatting to improve document readability.
- Efficiently manipulate text using the clipboard and proofing tools.
- Create and modify tables to display data effectively.
- Produce mass communications (letters/labels) using Mail Merge.
- Prepare high-quality documents ready for printing or digital sharing.
Who Should Attend
Ideal for staff who are self-taught or have little formal training in Word. It addresses the common problem of “brute force” formatting (using spaces instead of tabs, etc.) and is suitable for anyone wanting to establish best practices.
Benefits to You and Your Organisation
- Individual Benefit: Reduce frustration by learning the “right way” to format, saving hours of manual adjustment time.
- Organisational Benefit: Ensure consistent, professional-looking documentation across the team and reduce errors in mass communication through Mail Merge skills.
Learn about our speakers
Jagmohan (Jagg) Singh
Trainer
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Jagmohan (Jagg) Singh is a premier Software and Professional Development Trainer with over 18 years of global experience across the IT, Insurance, and Hospitality sectors. Jagg specializes in transforming training from a functional task into a strategic differentiator that drives measurable business results.
He has a remarkable track record of empowering over 57,000 professionals (50,000+ in India and 7,000+ in Australia), helping them master complex technical skills while refining their professional demeanor for maximum organizational impact.
Key Qualifications:
Microsoft Certified Trainer (MCT): Specialist in Microsoft 365, Teams Administration, and Data Analytics.
Certified Professional: Cert IV in Training and Assessment (TAE) and Diploma in Financial Planning (Australia).
Academic Foundation: MBA in Sales & Marketing; BSc in Computer Science.
Areas of Expertise:
End-to-End L&D Strategy: Expert in Training Need Analysis (TNA), content development, and delivery planning that aligns with C-Suite objectives.
Software & Data Mastery: Bridging the gap between complex data/software tools (Microsoft 365, Power BI) and practical business application.
Sales & Leadership Coaching: Developing high-performance teams through behavioral competency modeling and integrated coaching (Classroom + Field Monitoring + E-Learning).
Evidence-Based Results: Dedicated to showcasing training effectiveness through clear ROI and productivity metrics.
Upcoming course availability
April 2026
Wednesday, 22 April 2026
Format
Face-to-face
Duration
1 full-day
9:00am - 4:30pm (8:45am registration)
Inclusions
Resources, morning tea, lunch and refreshments
Location
Adelaide CBD, SA 5000
(please visit registration links for further information)
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Costs
Personal Member $575
State Govt Employee Member $615
Corporate Member $625
Non-Member $725
This course is also available in-agency. Please contact us for further information