Master the fundamentals of self-service Business Intelligence to transform raw data into interactive, actionable reports. Learn to build powerful dashboards that drive faster, more confident, and data-driven decisions across your organisation.

Complex challenges rarely have simple solutions. Develop practical strategies to better understand problems, improve services and create solutions that meet the needs of customers, stakeholders and communities.

Advanced Data Analysis, Automation and Reporting

Gain a solid foundation in Microsoft Excel 365 by mastering the interface, smart data entry techniques, and fundamental formulas. Participants will leave with the confidence to create, format, and manage professional spreadsheets efficiently at the beginner level.

Transform Microsoft Teams from a simple chat tool into your central command center for work. Master the “New Teams” interface to co-author documents, manage projects with Planner, and streamline communication using the latest AI and collaboration features.

Move beyond the basics to master advanced formula construction, data protection, and powerful analysis tools like Pivot Tables. This course focuses on efficiency, teaching you how to build “smart” spreadsheets that automate calculations and protect data integrity. 

This course empowers you to create, format, and finalise professional documents efficiently using modern tools and smart features—including AI-driven writing assistants (where available)—so you can work smarter, not harder. 

Move beyond basic typing and unlock the power of automation and long-document management. This course focuses on managing complex reports, automating repetitive tasks, and using modern collaboration tools to work effectively with your team. 

Advanced Data Analysis, Automation and Reporting

Move beyond the basics to master advanced formula construction, data protection, and powerful analysis tools like Pivot Tables. This course focuses on efficiency, teaching you how to build “smart” spreadsheets that automate calculations and protect data integrity.