The Presenter's (Mark's) ability to explain complex areas in simple terms for all to understand. Points of the course which were not relevant to specific people's work place were made relevant by Mark listening and adapting.
Frank
TAFE SA
Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create an immediate improvement in the quality of reports and proposals and identify what decision-makers require from these documents.
The Presenter's (Mark's) ability to explain complex areas in simple terms for all to understand. Points of the course which were not relevant to specific people's work place were made relevant by Mark listening and adapting.
Frank
TAFE SA
“The presenter was very engaging and his knowledge and experience within and outside government was valuable.”
Vicki
Department for Health and Ageing
“I thought Mark was a fabulous facilitator, clearly very knowledgeable and experienced in the content. Best training I've done in a long time.”
Catherine
DCSI
“The [work]book is a valuable resource that I will reference for each report I write.”
John
DCS
“I will now become more involved with the preparation of briefings and reports for my Director.”
Lynette
Office of the Training Advocate
“[When I return to work I will] stop being overwhelmed at having to write a report, use the techniques provided in the course to structure the report and work out timings for each of the components from start to finish.”
Jo
Department of Human Services
Do you want to have a positive, constructive, and evidence-based conversation with the community or your stakeholders?
During this course, you will explore the strategies and tools you can use to hear from and empower a diversity of voices. Learn how you can build social licence through trust to create positive engagement from all parties; from the media to the public and stakeholders.
This course is part of the Fundamental Skills of Management Series (online). Register for the full series and save up to 15% on the full price of each course.
Read MoreAs well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:
“Presented in an interesting forum with relevant examples and tailored to a public sector environment using real time problems and examples, truly appreciated.”
Jayne
NALHN
“The course has provided with me with fantastic tools and strategies to manage projects more effectively and efficiently and provide easy updates to others as required.”
Sheree
SA Health, SAAS
““[When I get back to work] I'll be better able to prepare and manage tasks and projects by being better informed of the planning processes required.”
Simon
The SACE Board of South Australia
The presenter (Mark) provided some very useful examples based on his experience in the field and the folder with all the information is a very valuable resource. The diversity of worksites and experiences amongst the group also made for very interesting learning.”
Catherine
Department for Education
“Planning, structuring, content was great. Mark was fantastic; very knowledgeable.”
Simon
The SACE Board of South Australia
“My mindset around how I do projects was the big take away. At the moment I'm doing projects here and there in addition to my current work (non-project). This course helped identify how to take a project mindset, as opposed to a 'process'.”
Scott
Department of Planning, Transport and Infrastructure
“Presented in an interesting forum with relevant examples and tailored to a public sector environment using real time problems and examples, truly appreciated.”
Jayne
NALHN
“The course has provided with me with fantastic tools and strategies to manage projects more effectively and efficiently and provide easy updates to others as required.”
Sheree
SA Health, SAAS
““[When I get back to work] I'll be better able to prepare and manage tasks and projects by being better informed of the planning processes required.”
Simon
The SACE Board of South Australia
The presenter (Mark) provided some very useful examples based on his experience in the field and the folder with all the information is a very valuable resource. The diversity of worksites and experiences amongst the group also made for very interesting learning.”
Catherine
Department for Education
“Planning, structuring, content was great. Mark was fantastic; very knowledgeable.”
Simon
The SACE Board of South Australia
“My mindset around how I do projects was the big take away. At the moment I'm doing projects here and there in addition to my current work (non-project). This course helped identify how to take a project mindset, as opposed to a 'process'.”
Scott
Department of Planning, Transport and Infrastructure
"Mark's delivery was outstanding! He had such high energy for the entire duration of the course, he kept participants engaged, made us laugh and broke concepts down so that they were easy for all to understand. I would highly recommend Mark and this course to all of my colleagues interested in learning about Project Management!"
Montana
Department for Education
formerly Manage Budgets and Financial Plans
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government budgeting framework. By the end of this course, you will feel confident in your ability to manage your budget and work with departmental finance teams and processes.
This course is part of the Fundamental Skills of Management Series (online). Register for the full series and save up to 15% on the full price of each course.
Read MoreAs well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:
"Mark's public sector experience coupled with private world provides great context in his delivery of courses.”
Marc
PIRSA
“The course has given me an understanding of terminology used, processes managed by Finance and the important factors I need to consider when dealing with budget management.”
Betty
Department for Education
“I now have the appropriate knowledge to effectively manage my assigned budget and how to assess if a budget variation is cause for concern.”
Janine
DHW
“Think would be useful for all employees to undertake to gather further financial literacy.”
Marc
PIRSA
“Great environment for learning, the course was pitched for all financial knowledge levels with group participation encouraged.”
Janine
DHW
“Mark is a very skillful presenter who has extensive and relevant knowledge and was able to transmit it in a practical and entertaining way. Mark involved the group in discussions, and there was a good mix of exercises, group work and presentations across the two days. I added a lot to my own knowledge and in particular gained skills in how to apply the learning to my work. Overall it was high energy and insightful. Really enjoyed the training.”
Gabrielle
Department of Human Services
Are you a non-finance person working with financial reports, budgets or liaising with finance staff? Learn the fundamental elements of developing, contributing to, and managing budgets within the government budgeting framework. By the end of this course, you will feel confident in your ability to manage your budget and work with departmental finance teams and processes.
"Mark's public sector experience coupled with private world provides great context in his delivery of courses.”
Marc
PIRSA
“The course has given me an understanding of terminology used, processes managed by Finance and the important factors I need to consider when dealing with budget management.”
Betty
Department for Education
“I now have the appropriate knowledge to effectively manage my assigned budget and how to assess if a budget variation is cause for concern.”
Janine
DHW
“Think would be useful for all employees to undertake to gather further financial literacy.”
Marc
PIRSA
“Great environment for learning, the course was pitched for all financial knowledge levels with group participation encouraged.”
Janine
DHW
“Mark is a very skillful presenter who has extensive and relevant knowledge and was able to transmit it in a practical and entertaining way. Mark involved the group in discussions, and there was a good mix of exercises, group work and presentations across the two days. I added a lot to my own knowledge and in particular gained skills in how to apply the learning to my work. Overall it was high energy and insightful. Really enjoyed the training.”
Gabrielle
Department of Human Services
How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this, you will also gain an understanding of how to effectively present data to persuade and inform.
“What I learned will influence how I present data in future, especially using graphs and 'picto charts' most appropriately (not to overuse or misuse). I will be able to more effectively "tell a story with data" about what is truly happening; and am better equipped to assist decision makers to make better informed and more transparent decisions.”
Janetta
Department for Innovation and Skills
“Mark is so enthusiastic he makes a potentially dry topic enjoyable and interesting. It is great to be able to draw on the expertise of such an individual.”
Ceris
PIRSA
“I felt the explanations of the theoretical side was then applied to practical examples. This very much helped my learning of the material and illustrated the application of this knowledge in how it could be used in a real-life setting.”
Peter
South Australia Police
“My presentation and explanation of my data tables will be much improved.”
DHS
GRANTS SA
“I believe many people would get great benefit in undertaking this course. It is great for data people (those who analyse data in their work), but I believe it would also be useful to managers/decision makers in improving their understanding of how data analysis is done and where it comes from.”
Peter
South Australia Police
“Engagement from the tutor was wonderful. He was very knowledgeable and allowed the class to ask questions at any point during the course.”
Alyssia
ASSIST therapy Services
formerly Negotiation Plus
Develop your negotiation skills and learn how you can reach ‘win-win’ outcomes in negotiation scenarios. You will gain the core framework and tools to prepare and execute an effective negotiation strategy, in order to arrive at a beneficial outcome.
“[Since returning to work I] Have identified a number of differences between engagement, consultation and negotiation. Will ensure I am well prepared (War Room meetings with my team), build a relationship prior to negotiating, build trust and ensure we reach a compromise for mutual gain.”
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Known as the ‘Hawthorne effect,’ as soon as something is measured, its performance improves; the challenge, however, is working out what to measure and when. This course will explore the many types and levels of performance measures so that you can focus on the activities that really count.