• The Presenter's (Mark's) ability to explain complex areas in simple terms for all to understand. Points of the course which were not relevant to specific people's work place were made relevant by Mark listening and adapting.

    Frank

    TAFE SA

  • “The presenter was very engaging and his knowledge and experience within and outside government was valuable.”

    Vicki

    Department for Health and Ageing

  • “I thought Mark was a fabulous facilitator, clearly very knowledgeable and experienced in the content. Best training I've done in a long time.”

    Catherine

    DCSI

  • “The [work]book is a valuable resource that I will reference for each report I write.”

    John

    DCS

  • “I will now become more involved with the preparation of briefings and reports for my Director.”

    Lynette

    Office of the Training Advocate

  • “[When I return to work I will] stop being overwhelmed at having to write a report, use the techniques provided in the course to structure the report and work out timings for each of the components from start to finish.”

    Jo

    Department of Human Services

This course is part of the Fundamental Skills of Management Series (online). Register for the full series and save up to 15% on the full price of each course.

As well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:

  •     Introduction to Supervision Management
  •     Strategic Thinking
  •     Managing Public Sector Budgets
  •     Managing Your Project: An Introduction to Project Management

  • “Mark was one of the best trainers I have had in a very long time. I like how he has split this course over the two days - it really helped bed down the information and concepts. Nothing went over my head in technicality and I really liked the examples he used as they were all very relate-able.”

    Ketrah

    RAH Research Fund

  • “Regardless of people's current experience, everyone would gain some new understanding from this course and the way it's presented. “

    Jo

    Department of Human Services

  • “This course exceeded my expectations. I wasn't exactly sure what to expect but came away armed with a lot of new techniques to try.”

    Ketrah

    RAH Research Fund

  • I gained an understanding that all skills can be learned and that strategic thinking is actually very logical and easy to follow, not mysterious and complex. The trainer was brilliant at getting the concepts across and had an excellent understanding of the topic.”

    Jo

    Department of Human Services

  • “The facilitator delivered the course to the highest standard giving sound and relative context and examples which brought more meaning to the learning.”

    Paula

    Office for Cyber Security DPC, SA Government

  • “Mark was one of the best trainers I have had in a very long time. I like how he has split this course over the two days - it really helped bed down the information and concepts. Nothing went over my head in technicality and I really liked the examples he used as they were all very relate-able.”

    Ketrah

    RAH Research Fund

  • “Regardless of people's current experience, everyone would gain some new understanding from this course and the way it's presented. “

    Jo

    Department of Human Services

  • “This course exceeded my expectations. I wasn't exactly sure what to expect but came away armed with a lot of new techniques to try.”

    Ketrah

    RAH Research Fund

  • I gained an understanding that all skills can be learned and that strategic thinking is actually very logical and easy to follow, not mysterious and complex. The trainer was brilliant at getting the concepts across and had an excellent understanding of the topic.”

    Jo

    Department of Human Services

  • “The facilitator delivered the course to the highest standard giving sound and relative context and examples which brought more meaning to the learning.”

    Paula

    Office for Cyber Security DPC, SA Government

  • “What I learned will influence how I present data in future, especially using graphs and 'picto charts' most appropriately (not to overuse or misuse). I will be able to more effectively "tell a story with data" about what is truly happening; and am better equipped to assist decision makers to make better informed and more transparent decisions.”

    Janetta

    Department for Innovation and Skills

  • “Mark is so enthusiastic he makes a potentially dry topic enjoyable and interesting. It is great to be able to draw on the expertise of such an individual.”

    Ceris

    PIRSA

  • “I felt the explanations of the theoretical side was then applied to practical examples. This very much helped my learning of the material and illustrated the application of this knowledge in how it could be used in a real-life setting.”

    Peter

    South Australia Police

  • “My presentation and explanation of my data tables will be much improved.”

    DHS

    GRANTS SA

  • “I believe many people would get great benefit in undertaking this course. It is great for data people (those who analyse data in their work), but I believe it would also be useful to managers/decision makers in improving their understanding of how data analysis is done and where it comes from.”

    Peter

    South Australia Police

  • “I think this is a great overarching course to give a better idea to public sector employees about the political system. All public sector employees should do it!”

    Runa

    Department for Health and Wellbeing

  • “I now have a better understanding of how government works and the value of the work that I do.”

    Sorell

    Dept for Environment and Water

  • “I feel far more confident in discussing relevant aspects of government operations with stakeholders engaged with my organisation.”

    Lea

    Education Standards Board

  • “Engagement from the tutor was wonderful. He was very knowledgeable and allowed the class to ask questions at any point during the course.”

    Alyssia

    ASSIST therapy Services

  • “When I return to work I will challenge myself to speak up and have the skills and confidence to start to deal with situations in the work place that have previously made me feel very uncomfortable and unable to speak up.”

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  • “I have recommended this workshop to all staff in my working group.”

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  • “Having undertaking several conflict management training sessions, I feel that this was the best one so far. Fantastic !!”

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  • “I will be prepared for situations that may arise and feel confident that I can make assessments and establish approaches for dealing with conflict.”

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  • “Lecturer was fantastic. Absolutely awesome guy. Really enjoyed it because of his relevant examples etc”

    Hailey

    Country Health SA

  • “[When I return to work I will] Create a career plan in alignment with my interests and market capabilities/projections.”

    Jo

  • “[When I return to work I will] Keep better informed on news to identify relevant trends etc.”

    Chris

    DHW