“Presenter was engaging and gave good examples and explanations.”

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“[When I return to work I will] sort through a range of workflows and find time savers.”

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“[When I return to work I will] put influencing skills to the test to try to effect some process changes to remove inefficiencies.”

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“[When I return to work I will] Increase discussion with Unit Managers about drip-waste and continuous improvement.”

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“[When I return to work I will] Reduce unnecessary emails and meetings; continue to adopt minimalist approach to tasks and communications.”

Jeanette

Department for Environment and Water

“[When I return to work I will] think of what an organization is, and then putting resources and focus in to that.”

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Natural Resources AMLR

“[When I return to work I will] define what NOT to do! (never been done before in my workplace before but so basic).”

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“I have a project where some of the frameworks are very relevant and will be useful immediately to guide our work.”

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“[When I return to work I will] Identify non-value adding tasks. Promote annual evaluation of the project/ business plan.”

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“I wish I had done this ages ago. Everyone in management should do this course.”

Lynette

“It actually gave me new strategies rather than just confirming what I basically already knew.”

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“I will apply the model/ persuasion tips to influence changes in legislation, and stakeholders in meetings.”

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