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Conflict Management: Self-Resolution in the Workplace

Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing strategies and skills to handle conflict in ways that will enable growth and change for all involved.

  • 1 full day
  • Emerging Leader, Graduate/Student, Manager/Next-Exec, YIPAA
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Persuading Up

In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up is a critical skill that enables individuals to influence your senior leaders’ decisions and get their buy-in for ideas, projects, and proposals.

  • 1 half-day
  • Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA
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How To Write Effective Meeting Minutes

Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and with purpose and learn the vital techniques to improve the quality of your minutes.

  • 1 half day
  • Emerging Leader, Graduate/Student, YIPAA
Read more

Managing Your Project: An Introduction to Project Management

Develop the practical skills, tools and knowledge needed for planning, controlling and contributing to projects within your own organisation and beyond.

 

 

  • 1 full day
  • Emerging Leader, Graduate/Student, Manager/Next-Exec, YIPAA
Read more
  • “Fantastic course. Highly recommend people do it. Great resource for those who are looking to improve on their skills, or don't know where to start.”

    Kirsty

    SAAS

  • “The tools I learnt in the course will help to make the minutes that I write more concise and effective. I have the confidence that I am taking minutes appropriately and understand my role more clearly as a minuter.”

    Natalie

    Primary Industries and Regions SA

  • “Very engaging and made me feel comfortable and confident to participate”

    Jackie

    Dept for Environment and Water

  • “Incredible presenter. Made the course easy to understand and follow.”

    Tamara

    DPTI

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26Mar 2026

On the Couch with Kim Little

Chief Executive, Office for Early Childhood Development

  • Free for all State Government, Corporate and Personal Members of IPAA SA
    $30 for non-members
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Psychology of Change Fatigue for Leaders

Why your people are “over it” — and how to re-energise them. While change is normal, continuous change erodes psychological safety and engagement. This session helps leaders understand the...
  • 1 half day
  • Emerging Leader, Executive, Manager/Next-Exec
Read more

Microsoft Teams – Fundamentals

Transform Microsoft Teams from a simple chat tool into your central command center for work. Master the “New Teams” interface to co-author documents, manage projects with Planner, and streamline...
  • 1 full-day
  • Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA
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Fundamental Skills of Management Series

Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management, operational excellence and strategic management. This fundamental series will build your core management skills for personal and organisational success.

  • See full duration details
  • Emerging Leader, Manager/Next-Exec
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Introduction to Supervision and Management

This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision and management.

  • 1 full day
  • Emerging Leader, Graduate/Student
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Strategic Thinking

No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do. Strategies provide clear guidance about how an organisation will change and how its limited resources will be deployed. Strategic thinking is essential for all leaders and is necessary to create smart strategies and identify improvements. This course is ideal for those who are ready to take the lead in the workplace and advance their strategic thinking.

  • 2 half days
  • Emerging Leader, Manager/Next-Exec, YIPAA
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Strategies to Manage Your Time and Workload

Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management.

 

 

  • 1 full day
  • Emerging Leader, Graduate/Student, Manager/Next-Exec, Professional, YIPAA
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  • “Presented in an interesting forum with relevant examples and tailored to a public sector environment using real time problems and examples, truly appreciated.”

    Jayne

    NALHN

  • “The course has provided with me with fantastic tools and strategies to manage projects more effectively and efficiently and provide easy updates to others as required.”

    Sheree

    SA Health, SAAS

  • ““[When I get back to work] I'll be better able to prepare and manage tasks and projects by being better informed of the planning processes required.”

    Simon

    The SACE Board of South Australia

  • The presenter (Mark) provided some very useful examples based on his experience in the field and the folder with all the information is a very valuable resource. The diversity of worksites and experiences amongst the group also made for very interesting learning.”

    Catherine

    Department for Education

  • “Planning, structuring, content was great. Mark was fantastic; very knowledgeable.”

    Simon

    The SACE Board of South Australia

  • “My mindset around how I do projects was the big take away. At the moment I'm doing projects here and there in addition to my current work (non-project). This course helped identify how to take a project mindset, as opposed to a 'process'.”

    Scott

    Department of Planning, Transport and Infrastructure

  • "Mark's delivery was outstanding! He had such high energy for the entire duration of the course, he kept participants engaged, made us laugh and broke concepts down so that they were easy for all to understand. I would highly recommend Mark and this course to all of my colleagues interested in learning about Project Management!"

    Montana

    Department for Education