Team Power

Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods from Katzenbach and Smith, Tuckman, Collins and West.

Neuroinclusive Leadership: Unlocking the Power of Different Brains

Public sector teams are increasingly diverse – not just in culture, but in neurology. Autism, ADHD, dyslexia, anxiety, and sensory sensitivity bring unique strengths and challenges. This session moves beyond compliance to designing environments and leadership behaviours that work for all brains.

Anti-Bullying, Harassment and Discrimination

Explore the real-world impact of workplace behaviour. Participants will recognise the line between acceptable and inappropriate conduct, and take practical steps to support safer, more inclusive teams.

Cultural Awareness and Competence

Develop the skills to engage respectfully and effectively across cultural differences. Navigate diversity with confidence and empathy, fostering inclusive, safe, and professional environments in any organisational setting. Ideal for leaders, educators, and service providers seeking to strengthen cultural competence and communication.

Challenging Customer Behaviour and De-Escalation Skills

Build confidence, calm and professionalism in every interaction. Become equipped with insight, tools and confidence to handle emotionally charged or aggressive behaviour professionally and safely without losing empathy or wellbeing.

Personal Resilience

Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can ‘train your resilience’ and enhance your personal ability to use it. This course will focus on helping you to access tools and strategies to further build your resilience and give you greater insight on areas for growth and development.

Conflict Management: Self-Resolution in the Workplace

Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing strategies and skills to handle conflict in ways that will enable growth and change for all involved.

Persuading Up

In today’s workplace, it is crucial for employees not only to be able to communicate effectively with their peers and subordinates but also to persuade their superiors. Persuading up is a critical skill that enables individuals to influence your senior leaders’ decisions and get their buy-in for ideas, projects, and proposals.

Confidence Fitness

How can you grow your confidence in the workplace? In this course, you will develop a number of strategies to build your confidence and overcome whatever challenges you may be facing in the workplace and beyond. You will uncover the hidden truth behind perceived confidence and learn how to identify and take action on the areas you need to develop to take your confidence further.

Confident and Persuasive Public Speaking Presentations

Learn the highly sought after skills to become an engaging and persuasive public speaker. Delivering presentations and public speaking play an important part in every area of our personal and professional lives. This training course will stimulate you to challenge your current presentation style and further your ability to deliver confident and persuasive public speaking presentations that are sure to be remembered.

Develop Your Negotiation Skills

formerly Negotiation Plus

Develop your negotiation skills and learn how you can reach ‘win-win’ outcomes in negotiation scenarios. You will gain the core framework and tools to prepare and execute an effective negotiation strategy, in order to arrive at a beneficial outcome.

Produce Persuasive Reports and Proposals

Learn the skills needed to research, compile and edit information to inform quality decisions. Through this program, you will be introduced to tools that you can apply to create an immediate improvement in the quality of reports and proposals and identify what decision-makers require from these documents.