Enhance your ability as a policy maker by building an applied understanding of the tools, methodologies and approaches to effective program and policy evaluation in the public sector. You will also explore how to collect and present results effectively and engagingly.
This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision and management.
“Mark was one of the best presenters I've had. He was knowledgeable and was able to tailor the exercises and discussions to the people in the room.”
Troy
Department for Innovation and Skills
“The presenter was engaging - the experiences in public sector management valuable.”
Chris
Department of Jobs and Small Business
“I really enjoyed this course - perfect for what I needed”
Policy and program evaluation serves a key purpose in the public sector. It measures the success and public value of key policy or program initiatives. Evaluation enables the communication of this success (or failure) to key stakeholders, the community and serves as evidence to inform future policies or initiatives in the policy area.
Gain a thorough insight into the workings of government in Australia. The course focuses on the working of government, the Australian and South Australian political system, and the role of the public sector.
“I think this is a great overarching course to give a better idea to public sector employees about the political system. All public sector employees should do it!”
Runa
Department for Health and Wellbeing
“I now have a better understanding of how government works and the value of the work that I do.”
Sorell
Dept for Environment and Water
“I feel far more confident in discussing relevant aspects of government operations with stakeholders engaged with my organisation.”
Learn the key stages in the public policy process, and gain a clear understanding of the role of the public sector in policy development. This course is an essential introduction to public policy, particularly if you are working in government.
“Engagement from the tutor was wonderful. He was very knowledgeable and allowed the class to ask questions at any point during the course.”
Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can ‘train your resilience’ and enhance your personal ability to use it. This course will focus on helping you to access tools and strategies to further build your resilience and give you greater insight on areas for growth and development.
“The presenter provided multiple practical strategies for attendees to use. In addition, the handbook provides the capability for follow-up strategies.”
Sean
SA Police
“The presenters were engaging, knowledgeable and inclusive of everyone.”
This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff members, clients, and stakeholders.
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing strategies and skills to handle conflict in ways that will enable growth and change for all involved.
“When I return to work I will challenge myself to speak up and have the skills and confidence to start to deal with situations in the work place that have previously made me feel very uncomfortable and unable to speak up.”
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“I have recommended this workshop to all staff in my working group.”
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“Having undertaking several conflict management training sessions, I feel that this was the best one so far. Fantastic !!”
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“I will be prepared for situations that may arise and feel confident that I can make assessments and establish approaches for dealing with conflict.”
This exciting and interactive course will help you develop your career path and is designed to stimulate thought on where your career pathway may take you. Examining your career goals can be a stressful time, but this workshop will assist you in building a career plan to get you to where you want to be.
“Lecturer was fantastic. Absolutely awesome guy. Really enjoyed it because of his relevant examples etc”
Hailey
Country Health SA
“[When I return to work I will] Create a career plan in alignment with my interests and market capabilities/projections.”
Jo
“[When I return to work I will] Keep better informed on news to identify relevant trends etc.”
Develop your negotiation skills and learn how you can reach ‘win-win’ outcomes in negotiation scenarios. You will gain the core framework and tools to prepare and execute an effective negotiation strategy, in order to arrive at a beneficial outcome.
“[Since returning to work I] Have identified a number of differences between engagement, consultation and negotiation. Will ensure I am well prepared (War Room meetings with my team), build a relationship prior to negotiating, build trust and ensure we reach a compromise for mutual gain.”
