Content

This session covers:

  • Process improvement fundamentals – Lean and Six Sigma methodologies
  • The evolving role of AI in government service delivery and operations
  • Identifying AI opportunities and applications to process improvement
  • Risks and challenges
  • Scaling the adoption of AI

Outcomes

  • Understand the fundamentals of improving processes in the context of your strategy with the BeHOLISTIC™ Framework.
  • Integrate AI with process improvement methodologies
  • Demonstrate tangible ROI and value from AI implementations
  • Increase stakeholder awareness and buy-in
  • Identify and mitigate risks associated with AI implementation
  • Plan for enterprise scaling and long-term adoption of AI

What is the BE HOLISTIC™ framework and how can it support your work? Learn about the fundamentals here

Who Should Attend

For public sector professionals at mid to senior levels, especially those in operational leadership, project delivery, service improvement, or transformation roles. It is particularly valuable for those seeking involved in improving how work gets done and how AI fits into their context without requiring deep technical knowledge.

Benefits to You and Your Organisation

  • Increase readiness for AI-enabled transformation
  • Drive more efficient, reliable, and public-centred service delivery
  • Reduce implementation risks by embedding practical change management approaches
  • Gain tools and frameworks to build confidence and contribute to AI-informed process improvements

Learn about our speakers

Andy Corbett

Managing Director
CorbettPrice

With over 20 years of experience in global business transformation, Andy Corbett is a visionary leader and a Lean Six Sigma Black Belt. He has successfully spearheaded multimillion dollar transformation programs across a variety of industries, with a particular focus on guiding public sector organisations through complex initiatives and long-term strategic planning. Andy's unique ability to distil complex ideas into easily understandable insights has made him a trusted advisor, enabling clients to achieve significant outcomes like revenue growth, cost savings, and improved customer experiences. His unwavering commitment to delivering tangible, enduring value is evidenced by both immediate and long-term successes.

Upcoming course availability

Online

April 2026

2 x half-days
Tuesdays, 21 & 28 April 2026

Register now

Format
Online

Duration
2 half-days, 9:00am - 12:30pm
(8:45am registration)

Inclusions
Resources, morning tea, lunch and refreshments

Location
Adelaide CBD, SA 5000
(please visit registration links for further information)
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Costs
Personal Member $515
State Govt Employee Member $555
Corporate Member $565
Non-member $645

This course can be delivered In-Agency. Contact us to discuss the delivery of this course within your department.