• The Ministerial process.
  • Matters to think about when drafting Ministerials.
  • Questions to answer that will help your choice of content and style of writing .
  • Case studies and practical exercises.


  • Have a better understanding of what a Minister or other decision-makers require from briefings prepared by agency staff.
  • Have a practical, step-by-step process to follow when drafting briefing materials.
  • Know what constitutes an effective Ministerial response to a piece of correspondence.
  • Have refreshed and updated your professional writing skills.

Who Should Attend

This course is relevant if you draft or contribute to the preparation of briefings, letters, submissions, parliamentary questions, etc.

Benefits to You and Your Organisation

This course will improve the effectiveness and efficiency of your professional writing efforts and facilitate trust between departments and  Ministers by providing well-written documents that focus on the needs of the decision-makers.

Learn about our speakers

Sue Averay, JP

Sue Averay Management Services

Sue Averay is an experienced management generalist with substantial senior executive experience, mostly at the interface between the strategic and delivery levels of not-for-profit organisations and the public sector. Following a successful career spanning four decades, Sue ‘retired’ into consultancy.

Sue makes things happen, gets things done, helps people and organisations be their best. Flying solo and collaborating widely, Sue provides strategic and operational support for organisations in the public and not for profit sectors that want to improve. She helps them to plan, to achieve what they aim for, to tighten up their governance, and to support and develop their people.

Specialties: In recent years, Sue has become something of an expert in soft skills development for public sector and NFP employees, specialising in effective written and oral communication, career planning and leadership development. She has consulted extensively in organisational development, governance, strategic and business planning and individual and team performance for NFPs. Sue is qualified in the delivery of Team Management Systems individual and team profiles and is an accredited trainer.

Upcoming course availability

In person

November 2020

Thursday, 19 November 2020

Postponed (please contact us for more information)


1 half day 9:00am-12:30pm (8:45am registration)

Contact us for alternate duration and delivery style options

Competency framework
Entry Level Common(ASO1-ASO2)
First Line Manager Common/Core(ASO2-ASO5)

Workbook and resources

IPAA SA, Level 6, 12 Pirie Street, Adelaide SA 5000
View map

Personal Member $315
State Government Employee Member $350
Corporate Member $360
Non-Member $395

  • “The presenter was fantastic, she is very knowledgeable, encouraging and made us feel comfortable to raise any questions. I would highly recommend this workshop.”


    South Australian Education and Training Unit, SA Health

  • “This course reinforced that taking the time to ask the right questions and time spent planning is very important. Loved the steps that Sue provided in her handouts.”


    Office for Recreation, Sport and Racing

  • “Sue Averay was very effective at introducing material and guiding us through discussions and exercises. The cohort was interesting too. It's useful to meet fellow public servants in this way. A most useful course and well worth it.”

    Botanic Gardens and State Herbarium

  • “I feel more confident and excited to write my next brief.”


    South Australian Education and Training Unit, SA Health

  • “[I found the post positive aspect of the course to be] the presenter... understanding not only of the topic but of how to run sessions effectively, group dynamics was high and made for an easy and enjoyable training.”


    Country Health SA