Microsoft Teams – Fundamentals

Content

This course will cover:

• Modern Navigation: Mastering the “New Teams” interface and notification settings.
• Rich Messaging, and Copilot for conversation summaries.
• Meeting Mastery: Managing hybrid meetings, live transcripts, whiteboards, and presentation tools.
• Architecture: Understanding Teams vs. Channels (Standard, Private, and Shared).
• File Collaboration: Real-time co-authoring and understanding the SharePoint/OneDrive backend.
• Task Management: Integrating Planner and To Do for team accountability.
• Business Processes: Managing Approvals and automating workflows
• Integrations: Adding Apps (Forms, Power BI) to centralized dashboards.

Outcomes

• Reduce internal email volume by shifting communication to Chats and Channels.
• Collaborate on documents in real-time without creating multiple versions.
• Run professional, engaging hybrid meetings with confidence.
• Manage personal and team tasks without leaving the Teams app.
• Digitise manual paper processes using the Approvals app.
• Distinguish when to use a Private Chat versus a Team Channel to prevent information silos.

Who Should Attend

Ideal for teams who are currently using MS Teams only for “chat and calls” and want to unlock its full project management and collaboration potential. Also suitable for organisations rolling out the “New Teams” update.

Benefits to You and Your Organisation 

• Individual Benefit: Stop “context switching” between apps—access your files, tasks, and chats in one window.
• Organisation Benefit: Create a centralised “Knowledge Hub” where information is searchable and accessible, rather than buried in individual inboxes. Speed up decision-making through digital Approvals and real-time document collaboration