Navigating AI in Government Communications

So what do you need to consider when it comes to forming a position on AI? This session will focus on developing a position on AI:

• What you allow to be used internally
• What you’ll accept or tolerate from stakeholders using it and sending the output to you

Even if your workplace’s current position is a hard no, developing an approach to it helps position you for the rapid-fire changes that AI will continue to bring to the workplace.

The key to this is not to be convinced to use AI or to avoid it, but to develop a framework through which you identify how you can approach it today and tomorrow.

Content

• The thought process behind AI
• The key considerations for AI within your department of agency
• The risk elements that must be considered
• The ethical considerations that will inform your use of AI
• The position you could take on stakeholder communication generated by AI
• The various tasks that AI could streamline within your communication process
• Several approaches to mitigating risk and using AI effectively
• The three layers of impact that AI will have on your communication with stakeholders and staff
• Developing processes and procedures for managing AI
• Involving your staff in AI position development
• Communicating best practice AI usage with staff
• The five hidden ways AI can help your communication with minimal risk

Outcomes

By the end of this course you will have:

• Considered the risks associated with using AI in your current role
• An understanding of the ethical considerations that apply to using AI
• Evaluated the response of readers to AI generated content
• The components of an AI framework to help inform future directions of AI usage or not.
• Ideas in terms of how to use AI should you move towards it as a tool

Who Should Attend

• Government workers considering AI for usage in their department of agency for communication
• Staff working with stakeholder communication on an everyday basis.

Benefits to You and Your Organisation

The biggest benefit from this workshop would be the strategic consideration and development of a position about AI rather than running to the extreme ends of the technology … or avoiding it.

There is also a long-term benefit as AI continues to change and be incorporated into everyday tools. This workshop will help you to consider those when they arrive in the not-too-distant future.