Speaking Up Effectively Under Pressure

Content

• Strategies for managing your nerves and building confidence when under pressure.
• How to use body language that makes you look and feel more confident in meetings and public speaking environments.
• Strategies to help you keep calm and avoid mental blanks.
• Techniques for organising your thinking and creating logical, succinct and confident responses.
• Tips for reading the body language of others so you can respond appropriately and strengthen two-way communication.

Outcomes

• Become more confident when responding to challenging questions.
• Maintain your authority (whether you know the answers or not!).
• Practise using frameworks that help you to be structured, coherent and succinct in meetings and public speaking contexts.
• Receive individual feedback about the quality of your impromptu speaking and communication style.
• Become more comfortable communicating with little or no preparation time.
• Take away a toolbox of strategies to support confident communication whenever you need to respond under pressure.

Who Should Attend

Anyone who needs the skills to respond professionally and confidently when put on the spot and strengthen their confidence, communication and public speaking skills. Ideal for staff who attend fast-paced meetings or who need to handle challenging interactions with colleagues, stakeholders or the public.

Benefits to You and Your Organisation

• Increase your opportunities to be heard and understood through clearer, more confident communication.
• Improve your ability to influence colleagues and stakeholders through strategic communication skills.
• Provide your staff with strategies for communicating information about your agency clearly, positively and with confidence.
• Increase the effectiveness and outcomes of meetings and stakeholder conversations.