Before the event or training session:
During the event or training session:
After the event or training session:
You will be invited to provide your feedback on the session. If you have had access issues please include these in your feedback so we can continue to improve our online session.
Further IT Assistance
If you have not been able to resolve your access issues through the FAQ’s available below please email us at firstname.lastname@example.org, through the email address provided in correspondence for this event or training session, or call 08 8212 7555.
Prior to the session you should test your ability to access Webex by going to: https://www.webex.com/test-meeting.html
We also recommend familiarising yourself with the Unmute/Mute button, Start Video/Stop Video button and ‘Audio options’ button (from the small arrow beside the Unmute button or from the Audio & Video (tab along the top) then Speaker and Microphone Settings).
This short Youtube video offers a demonstration of how to adjust your audio settings within Webex: https://www.youtube.com/watch?v=XbSizTDAES4
(please note the above steps apply if you cannot see anyone video in session, If you can see others, but not yourself please refer to the “I cannot see myself through my webcam” FAQ)