Thriving Through Change – Navigating Change with Clarity and Confidence

Content

• Understanding change in the modern workplace – trends, pressures, and why change feels hard
• The emotional journey of change – the Change Curve and psychological responses
• Appreciative Inquiry – identifying strengths and past successes to build confidence
• Holistic resilience – habits for wellbeing across brain, body, heart and environment
• Communicating through change – shaping the first story, anchoring bias, the “what and why”
• Navigating uncertainty – developing mental agility and balanced thinking
• The 3 Cs of successful change – Communicate, Collaborate, Commit
• Identifying impacts of change – current state, future state, and the change gap
• Practical tools for working through change – force field analysis, lose/same/gain
• Building psychological safety during change – understanding CARES needs (Certainty, Autonomy, Relatedness, Equity, Significance)
• Personal action planning – applying tools to real workplace change

Learning Outcomes

• Understand what organisational and workplace change looks like today and why it is occurring.
• Recognise their personal emotional responses using the Change Curve.
• Apply strengths-based approaches such as Appreciative Inquiry to reframe change constructively.
• Build resilience using practical tools across mental, physical, relational, and environmental domains.
• Communicate more effectively during change by focusing on clarity, purpose, and balanced perspective.
• Identify what they may lose, what stays the same, and what they can gain during change.
• Reduce negativity bias and build mental agility when faced with uncertainty.
• Use practical tools (force field analysis, change gap review) to support adaptation.
• Strengthen psychological safety through understanding CARES threat and support needs.
• Develop a personal plan to apply learning to real changes at work.

Who Should Attend

Team members at any level who are experiencing change in their work environment, wanting practical skills to build resilience, adaptability, and confidence, and seeking to contribute positively to their team and organisational outcomes.

Benefits to You and Your Organisation

Individual Benefits:

• Increased confidence and capability to handle uncertainty and change
• Stronger emotional intelligence and self-awareness
• Tools to manage stress, improve wellbeing, and reflect on personal reactions
• Clear strategies to maintain a positive mindset and navigate transitions

Organisational Benefits:

• More adaptable, resilient and engaged teams
• Reduced resistance, improved collaboration, and healthier communication during change
• Strengthened psychological safety and trust across the workplace
• Increased alignment, performance, and readiness for ongoing organisational evolution