Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams and organisationally), gender differences in communication, assertiveness skills, and self-knowledge tools to understand the impact of personality on communication style.

We are often asked to ‘do more with less’ and in today’s climate, we must look at new ways to embrace this into our workplace culture. In this course, you will learn a series of ‘counterpoints’ to challenge the accepted thinking across a range of workplace issues from leadership, to staff training and even how we recruit and employ staff.

Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create a positive EQ/EI workplace.

Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full of practical information, tips and tools for new managers. You will explore how to get a grip on your own role, how to make the transition from team member to team leader and how to get your team working at its best.

Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range of adaptive leadership and management strategies, techniques and tools that will be helpful for you to keep in mind and apply to whatever changing circumstances you face.

Enhance your general management skills and take your leadership and strategic thinking capabilities to the next level. This dynamic series includes modules on introduction to management, finance, project management, operational excellence and strategic management. This fundamental series will build your core management skills for personal and organisational success.

Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2025 and beyond.  You will increase self-awareness, develop confidence and skills in leading teams, improve your communication and EQ and understand how to promote a culture of wellbeing. You will also explore ways to learn from the lessons of COVID-19, in managing teams and their wellbeing, resilience and performance against challenging situations.