Essential Presentation Skills for Government

We live in a world of video, webinars, Teams meetings and smartphones, but when faced with giving a presentation, many of us open PowerPoint and start making dot points. You’ll be introduced to the keys to commanding your presentation space, body language and voice, and using the presentation tools and supporting technology behind you. We’ll also discuss the tips and tricks of presenting online – from sharing screens to managing conversations.

Essential Writing Skills for Government

(formerly Effective Writing for Government)

Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time and energy to produce, and its biggest challenge can often be holding and then keeping that attention. Learn the written techniques for engaging your intended audience.

Artificial Intelligence: How to navigate AI in Government communication

(previously Navigating AI in Government Communications)

AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your stakeholders to the way the community uses AI to communicate with you, navigating AI in your department or agency is more than “we have Co-Pilot.”

Coaching Masterclass: Navigating Teams and Difficult Conversations

Coaching is becoming more of an effective skill as the dynamics of your workplace change. It’s more than just management; it is now about balancing different temperaments and generations, key people with different pressures and challenges, and navigating an online environment which brings a whole raft of new dynamics to your team.

Conflict Management: Self-Resolution in the Workplace

Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing strategies and skills to handle conflict in ways that will enable growth and change for all involved.

Essential Coaching Skills

(previously Coaching Skills for Leaders)

Coaching is such an effective skill when working with staff. It’s more than just management; it is working to bring out the best of your key people, while working with them on improvements to their performance.

Introduction to Supervision and Management

This course is designed to give you an introduction to your new world of supervision and management and also to provide you with foundational models and approaches to supervision and management.

Leading and Developing an Effective Team

Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full of practical information, tips and tools for new managers. You will explore how to get a grip on your own role, how to make the transition from team member to team leader and how to get your team working at its best.