Leading Hybrid Teams

Content

• Understanding hybrid work – current research and modern workplace trends
• The psychological and cultural foundations of effective hybrid teams
• Generational expectations and diverse workstyle preferences
• Supporting introvert, extrovert and ambivert energy needs
• Flexible vs structured working preferences and how to lead both
• Building belonging and psychological safety across locations
• Recognising and mitigating hybrid-specific biases (proximity, availability, similarity)
• Communication excellence – clarity tools, hybrid meeting practices, messaging and feedback
• Leading performance through strengths-based, outcome-focused conversations
• Supporting wellbeing and preventing fatigue in hybrid environments
• Creating hybrid team agreements and consistent operating rhythms

Outcomes

• Understand the key drivers of hybrid team performance, wellbeing and connection
• Communicate with clarity, consistency and confidence across hybrid environments
• Recognise generational differences and adapt leadership approaches accordingly
• Support diverse energy styles and working preferences to enhance contribution
• Reduce hybrid bias to strengthen fairness, inclusion and opportunity
• Build belonging and psychological safety across dispersed teams
• Lead performance using strengths-based coaching and outcome-focused methods
• Apply practical wellbeing strategies to support sustainable performance
• Establish hybrid team agreements that improve collaboration, accountability and cohesion

Who Should Attend

Leaders and managers responsible for hybrid, flexible or multi-location teams who want practical tools to strengthen engagement, connection, fairness and performance.

Benefits to You and Your Organisation

• Acquire practical skills and strategies to lead hybrid teams effectively.
• Enhance your understanding of the complexities of hybrid team dynamics and challenges.
• Greater capability in communication, psychological safety and team cohesion.
• Strengthened performance leadership through clarity, coaching and strengths-based approaches.
• Develop a toolkit of best practices to optimize hybrid team performance and collaboration across sites and work modes.
• Higher performance and productivity through shared expectations and clear priorities.
• Network and share experiences with SA public sector peers facing similar challenges in leading hybrid teams.