• “Great tools and resources to apply at work from tomorrow”

    Dept of Human Services

This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

  • Authentic Leadership Skills for Managers
  • Managing Wellbeing
  • Ethics in Action – Leadership Practices for the Public Sector
  • Managing Different Personalities
  • Leadership Communication Skills
  • Positive Psychology for Managers (PERMA+)

  • “[I gained] greater understanding of mental illness. How to manage this issue sensitively and positively.”

    A

  • “[The most positive aspect of the course was] the tool kit for how to recognise mental health issues, provide support and initiate difficult conversations.”

    A

  • “Excellent course very useful wish I had done it years ago.”

    A

  • “The presenter was able to deliver a very difficult topic in way that was both engaging and informative.”

    A

This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

  • Authentic Leadership Skills for Managers
  • Managing Wellbeing
  • Ethics in Action – Leadership Practices for the Public Sector
  • Managing Different Personalities
  • Leadership Communication Skills
  • Positive Psychology for Managers (PERMA+)

  • “Good definition of bullying and harassment to enable that when working through issues.”

    A

  • “[When I return to work I] plan to incorporate 'ethics' in to the regular team meetings, to develop a positive culture of open and safe communication and understanding of our responsibilities in terms of working in the Public Sector.”

    A

  • “The presenter is engaging and well informed on the topics in the course.”

    A

This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

  • Authentic Leadership Skills for Managers
  • Managing Wellbeing
  • Ethics in Action – Leadership Practices for the Public Sector
  • Managing Different Personalities
  • Leadership Communication Skills
  • Positive Psychology for Managers (PERMA+)

  • “Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”

    A

  • “Very useful information and covering appropriate topics.”

    A

This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

  • Authentic Leadership Skills for Managers
  • Managing Wellbeing
  • Ethics in Action – Leadership Practices for the Public Sector
  • Managing Different Personalities
  • Leadership Communication Skills
  • Positive Psychology for Managers (PERMA+)

  • “Just a great course - I felt empowered when I left and that I can tackle those difficult work situations.”

    A

  • “Sam is an engaging and very knowledgeable speaker. Her real life scenarios are samples have resonated with me and provided me with an avenue to "approach difficult situations" with somewhat confidence.”

    A

  • “I now have the courage to have those difficult conversations with staff.”

    A

This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

  • Authentic Leadership Skills for Managers
  • Managing Wellbeing
  • Ethics in Action – Leadership Practices for the Public Sector
  • Managing Different Personalities
  • Leadership Communication Skills
  • Positive Psychology for Managers (PERMA+)

  • “Since the course I have introduced a team building exercise in my Unit meetings to create a positive culture and have improved my communication skills with the team and also it helps me to deal with different personalities in the team and how to handle the difficult situations when arises.”

    A, Department for Child Protection

This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

  • Authentic Leadership Skills for Managers
  • Managing Wellbeing
  • Ethics in Action – Leadership Skills for the Public Sector
  • Managing Different Personalities
  • Leadership Communication Skills
  • Positive Psychology for Managers (PERMA+)

  • “Since the course I have introduced a team building exercise in my Unit meetings to create a positive culture and have improved my communication skills with the team and also it helps me to deal with different personalities in the team and how to handle the difficult situations when arises.”

    A, Department for Child Protection

This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

  • Authentic Leadership Skills for Managers
  • Managing Wellbeing
  • Ethics in Action – Leadership Practices for the Public Sector
  • Managing Different Personalities
  • Leadership Communication Skills
  • Positive Psychology for Managers (PERMA+)

  • “Just a great course - I felt empowered when I left and that I can tackle those difficult work situations.”

    A

  • “Sam is an engaging and very knowledgeable speaker. Her real life scenarios are samples have resonated with me and provided me with an avenue to "approach difficult situations" with somewhat confidence.”

    A

  • “I now have the courage to have those difficult conversations with staff.”

    A

This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

  • Authentic Leadership Skills for Managers
  • Managing Wellbeing
  • Managing Ethically
  • Managing Different Personalities
  • Leadership Communication Skills
  • Positive Psychology for Managers (PERMA+)

  • “Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”

    A

  • “Very useful information and covering appropriate topics.”

    A