Course content
Session 1 – Authentic Leadership for Managers
This course is designed to provide you with a unique foundation for you to build self-awareness and understand modern leadership theory and skills. Authentic leaders demonstrate a passion for their purpose, practice their values consistently, lead with their hearts as well as their heads and invest in their personal and professional growth. The course presents the latest in emotional intelligence research and tools for you to build your EQ.
Session 2 – Managing Wellbeing
Learn to understand mental health and mental illness and how to have conversations with staff about associated workplace behaviours. Develop your understanding of the term “mental health”, obligations of managers and leaders and refinement of practical skills in how to discuss mental health in a work context from a performance point of view. You will also explore the concepts of stress and resilience at the individual, team and organisational levels and formulate a practical plan.
Session 3 – Managing Different Personalities
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours that meet legal, ethical and professional obligations. You will also explore best-practice performance management and the Dark Triad of personality tendencies (psychopathy, narcissism and Machiavellianism).
Session 4 – Ethics in Action – Leadership Practices for the Public Sector
Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and develop an understanding of what is and what is not bullying and harassment conduct and what is reasonable in terms of managerial action. Examine the Public Sector Code of Conduct and Code of Ethics and the attributes of an ethical organisation and leader and explore a framework and process for promoting integrity and civility in the workplace.
Session 5 – Leadership Communication Skills
Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams and organisationally), gender differences in communication, assertiveness skills, and self-knowledge tools to understand the impact of personality on communication style.
Session 6 – Positive Psychology PERMA+
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at how managers can implement Positive Psychology principles personally, in their teams and across the wider organisation. You will also cover the concept of resilience and develop practical strategies for building team resilience and change readiness.
Outcomes
- Understand Authentic Leadership theory and how to apply it to your role.
- Understand Emotional Intelligence and assess your own EQ and identify areas for improvement.
- Understand the common experience of mental health concerns and understand managerial obligations in managing mental health.
- Feel confident in running a meeting to discuss mental health concerns.
- Develop an individual action plan to manage stress.
- Understand Personality Disorders and the difference between annoying behaviour and disordered behaviour.
- Implement improved performance management and coaching skills.
- Understand the Public Sector Code of Conduct.
- Identify the differences between bullying, harassment, and reasonable workplace action.
- Understand the principles of effective communication.
- Identify your own communication strengths and areas for improvement.
- Improve your assertiveness, confidence and presentation skills.
- Understand the principles of Positive Psychology and the science of wellbeing.
- Understand resilience and how to build personal, team and organisational capacity.
- Understand the theory of effective organisational change and how to be change ready.
On completion of this series you will receive a certificate of participation, signed by IPAA SA President and Commissioner for Public Sector Employment, Erma Ranieri, for your CV.
This course is also available online.
