Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours that meet legal, ethical and professional obligations. You will also explore best-practice performance management and the Dark Triad of personality tendencies (psychopathy, narcissism and Machiavellianism).

Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at how managers can implement Positive Psychology principles personally, in their teams and across the wider organisation. You will also cover the concept of resilience and develop practical strategies for building team resilience and change readiness.

Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and develop an understanding of what is and what is not bullying and harassment conduct and what is reasonable in terms of managerial action. Examine the Public Sector Code of Conduct and Code of Ethics and the attributes of an ethical organisation and leader and  explore a framework and process for promoting integrity and civility in the workplace.

Explore what managing ethically means in the SA Public Sector. Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and understand what is and what is not bullying and harassment conduct and what is reasonable in terms of managerial action.

Examine the Public Sector Code of Conduct and Code of Ethics and the attributes of an ethical organisation and leader and explore a framework and process for promoting integrity and civility in the workplace.

Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with staff about associated workplace behaviours. Through this course you will become familiar with your “mental health”, obligations as a manager and leader, and refine your practical skills in how to discuss mental health in a work context from a performance point of view. You will also explore the concepts of stress and resilience at the individual, team and organisational levels and formulate a practical plan to address these.

Learn the techniques for managing different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours that meet legal, ethical and professional obligations. You will also explore best-practice performance management and the Dark Triad of personality tendencies (psychopathy, narcissism and Machiavellianism).

Explore a new lens on leadership psychology and examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at how managers can implement the Positive Psychology approach and its principles personally, across your team and your wider organisation. You will also cover the concept of resilience and develop practical strategies for building team resilience, change readiness and increasing peformance.

This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle some of the more ‘curly’ aspects of people management pertaining to performance, behaviours and discrimination.

Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond.  You will increase self-awareness, develop confidence and skills in leading teams, improve your communication and EQ and understand how to promote a culture of wellbeing. You will also explore ways to learn from the lessons of COVID-19, in managing teams and their wellbeing, resilience and performance against challenging situations.

Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond.  You will increase self-awareness, develop confidence and skills in leading teams, improve your communication and EQ and understand how to promote a culture of wellbeing. You will also explore ways to manage teams and their wellbeing, resilience and performance against challenging situations.