“Good definition of bullying and harassment to enable that when working through issues.”
A
Explore what managing ethically means in the SA Public Sector. Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and understand what is and what is not bullying and harassment conduct and what is reasonable in terms of managerial action.
Examine the Public Sector Code of Conduct and Code of Ethics and the attributes of an ethical organisation and leader and explore a framework and process for promoting integrity and civility in the workplace.
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Good definition of bullying and harassment to enable that when working through issues.”
A
“[When I return to work I] plan to incorporate 'ethics' in to the regular team meetings, to develop a positive culture of open and safe communication and understanding of our responsibilities in terms of working in the Public Sector.”
A
“The presenter is engaging and well informed on the topics in the course.”
A
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours that meet legal, ethical and professional obligations. You will also explore best-practice performance management and the Dark Triad of personality tendencies (psychopathy, narcissism and Machiavellianism).
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Just a great course - I felt empowered when I left and that I can tackle those difficult work situations.”
A
“Sam is an engaging and very knowledgeable speaker. Her real life scenarios are samples have resonated with me and provided me with an avenue to "approach difficult situations" with somewhat confidence.”
A
“I now have the courage to have those difficult conversations with staff.”
A
Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and develop an understanding of what is and what is not bullying and harassment conduct and what is reasonable in terms of managerial action. Examine the Public Sector Code of Conduct and Code of Ethics and the attributes of an ethical organisation and leader and explore a framework and process for promoting integrity and civility in the workplace.
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Good definition of bullying and harassment to enable that when working through issues.”
A
“[When I return to work I] plan to incorporate 'ethics' in to the regular team meetings, to develop a positive culture of open and safe communication and understanding of our responsibilities in terms of working in the Public Sector.”
A
“The presenter is engaging and well informed on the topics in the course.”
A
Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with staff about associated workplace behaviours. Through this course you will become familiar with your “mental health”, obligations as a manager and leader, and refine your practical skills in how to discuss mental health in a work context from a performance point of view. You will also explore the concepts of stress and resilience at the individual, team and organisational levels and formulate a practical plan to address these.
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“[I gained] greater understanding of mental illness. How to manage this issue sensitively and positively.”
A
“[The most positive aspect of the course was] the tool kit for how to recognise mental health issues, provide support and initiate difficult conversations.”
A
“Excellent course very useful wish I had done it years ago.”
A
“The presenter was able to deliver a very difficult topic in way that was both engaging and informative.”
A
Explore a new lens on leadership psychology and examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at how managers can implement the Positive Psychology approach and its principles personally, across your team and your wider organisation. You will also cover the concept of resilience and develop practical strategies for building team resilience, change readiness and increasing peformance.
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“[The most positive aspect of the course was] How engaging the presenter, topical and fresh she kept the workshops.”
A
“[The most positive aspect of the course was] The tools, knowledge and how to apply this.”
A
Learn the techniques for managing different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours that meet legal, ethical and professional obligations. You will also explore best-practice performance management and the Dark Triad of personality tendencies (psychopathy, narcissism and Machiavellianism).
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Just a great course - I felt empowered when I left and that I can tackle those difficult work situations.”
A
“Sam is an engaging and very knowledgeable speaker. Her real life scenarios are samples have resonated with me and provided me with an avenue to "approach difficult situations" with somewhat confidence.”
A
“I now have the courage to have those difficult conversations with staff.”
A
Examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at how managers can implement Positive Psychology principles personally, in their teams and across the wider organisation. You will also cover the concept of resilience and develop practical strategies for building team resilience and change readiness.
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“[The most positive aspect of the course was] How engaging the presenter, topical and fresh she kept the workshops.”
A
“[The most positive aspect of the course was] The tools, knowledge and how to apply this.”
A
Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond. You will increase self-awareness, develop confidence and skills in leading teams, improve your communication and EQ and understand how to promote a culture of wellbeing. You will also explore ways to manage teams and their wellbeing, resilience and performance against challenging situations.
This series can be tailored to your organisation’s needs and delivered on your premises.
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