Developing Your Editing Skills

Editing is more than fixing errors — it’s about shaping clear, purposeful writing and confidently managing feedback.

Essential Writing Skills for Government

(formerly Effective Writing for Government)

Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time and energy to produce, and its biggest challenge can often be holding and then keeping that attention. Learn the written techniques for engaging your intended audience.

How To Write Effective Meeting Minutes

Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and with purpose and learn the vital techniques to improve the quality of your minutes.

Artificial Intelligence: How to navigate AI in Government communication

(previously Navigating AI in Government Communications)

AI is impacting Government communication – through the introduction of Microsoft Co-Pilot, but also changing the community. From the trust levels of your stakeholders to the way the community uses AI to communicate with you, navigating AI in your department or agency is more than “we have Co-Pilot.”

Analysing and Presenting Data (Online)

How can you use data to make evidence-informed decisions? Learn the purpose of data analysis as well as a range of analytical techniques and applications. In addition to this, you will also gain an understanding of how to effectively present data to persuade and inform.

Communications Masterclass in Government

Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally or externally, this course will help save time and stress in producing content that will get you the greatest returns.

Essential Writing Skills for Government

(formerly Effective Writing for Government)

Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time and energy to produce, and its biggest challenge can often be holding and then keeping that attention. Learn the written techniques for engaging your intended audience.

Strategic Thinking

No organisation can do everything or be all things to all people. Strategy setting involves making choices about what an organisation will do and what it will not do. Strategies provide clear guidance about how an organisation will change and how its limited resources will be deployed. Strategic thinking is essential for all leaders and is necessary to create smart strategies and identify improvements. This course is ideal for those who are ready to take the lead in the workplace and advance their strategic thinking.