This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.

As well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:

  •     Leading and Developing an Effective Team
  •     Providing Performance Feedback
  •     Leading and Managing Change
  •     Managing Workloads

  • “Loved the detailed theory of the significant aspects of Change and the interactive group activities which blended the practical use of information very well.”

    A

  • “Great tools that are easy to put into practice.”

    A

  • “Great presenters, would love to attend more courses presented by Rob and Cheryl.”

    A

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29Mar 2026

Co-designing ways forward

Learning & working with others to improve services & systems

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    State Govt Employee Member $615
    Corporate Member $625
    Non-Member $725
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Customer Service Excellence: Leading with Empathy, Accountability and Impact

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Emerging Executive Development Series – A Pathway To SAES

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Positive Influencing Skills in The Public Sector

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Team Power

Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods from Katzenbach and Smith, Tuckman, Collins and West.

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Building a Constructive Culture

Gain the tools to understand the current strengths and weaknesses of your workplace culture. You will also explore how to determine and define the desired future culture and then shape a plan to build a constructive culture that aids the goals of the organisation as well as one that engages and motivates employees.

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Emerging Executive Development Series – A Pathway To SAES

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This course is part of the Emerging Executive Development Series. Register for the full series and save up to 10%.

The Emerging Executive Development Series is comprised of 8 half-day units focused on providing public sector leaders with practical tools to apply in their workplace to enhance performance and productivity. Topics include:

  • Building a Constructive Culture
  • Responding to Turbulence
  • Team Power
  • Doing More with Less
  • Emotional Intelligence and Beyond
  • Understanding Lean Thinking
  • Positive Influencing Skills
  • Adaptive Leadership in the Public Sector

  • “I wish I had done this ages ago. Everyone in management should do this course.”

    Lynette

  • “It actually gave me new strategies rather than just confirming what I basically already knew.”

    -

  • “I will apply the model/ persuasion tips to influence changes in legislation, and stakeholders in meetings.”

    -

Add yourself to the waitlist for this course!

Fill out my online form.

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Private: 21st Century Manager Series – Core Skills for The New Millennium

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Private: Authentic Leadership Skills for Managers

This course will help you develop your authentic leadership skills with self-awareness and an understanding of modern leadership theory and skills. Authentic leaders demonstrate a passion for their purpose, practice their values consistently, lead with their hearts as well as their heads and invest in their personal and professional growth.  Additionally, you will explore the latest in emotional intelligence research and tools for you to build your EQ.

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We can bring this training to you

This series can be tailored to your organisation’s needs and delivered on your premises.

Read more