Workplace Behaviour: Respect, Inclusion and Accountability

Workplace behaviour isn’t always clear-cut. What one person sees as harmless, another may experience as inappropriate or harmful.

This course helps you understand where the line lies and your role in creating a respectful, psychologically safe workplace.

You’ll explore real examples of workplace behaviour, unpack what’s acceptable and what’s not, and build confidence in recognising issues early.

Content

Understanding Workplace Behaviour

• What shapes behaviour and the role of intent vs impact
• Navigating common grey areas

What’s OK and What’s Not

• Recognising appropriate and inappropriate behaviours
• Real workplace examples

Bullying, Harassment and Discrimination

• Key definitions and how these behaviours show up
• The impact of repeated behaviours over time

Psychological Safety at Work

• Why it matters and how it shapes team culture
• Encouraging people to speak up

Roles and Responsibilities

• Your role in maintaining a respectful workplace
• Understanding the Code of Ethics and bystander responsibility

Inclusive Communication

• Using language that supports respect and belonging
• Practical tips for everyday interactions

Learning Outcomes

• Identify the difference between appropriate and inappropriate workplace behaviour
• Recognise early signs of bullying, harassment and discrimination
• Understand your responsibilities under workplace policies and the Public Sector Code of Ethics
• Describe the impact of behaviour on individuals, teams and workplace culture
• Contribute to a more respectful and psychologically safe work environment

Benefits to You and Your Organisation

• Supports a more respectful, inclusive and psychologically safe workplace where people feel valued and heard
• Reduces the risk of bullying, harassment and discrimination issues by building awareness and encouraging early action
• Creates a shared understanding of acceptable behaviour, helping teams respond more consistently and confidently
• Contributes to stronger employee wellbeing, engagement and retention
• Encourages accountability at all levels, with individuals taking responsibility for their behaviour and its impact
• Builds confidence in addressing issues early, including through stronger bystander awareness
• Promotes inclusive language and communication practices, supporting a culture of respect, belonging and diversity

Who Should Attend

This course is suitable for all staff who want to better understand workplace behaviour and contribute to a respectful and safe work environment.