• Understanding your ‘market’.
  • Recognising hot and cold buttons in others.
  • Assembling your argument.
  • Shaping and delivering your ‘pitch’.
  • Dealing with resistance.
  • Preparing for the future.


  • Better understand the motivators of your key audience.
  • Deliver a compelling message to others.
  • Present new ideas and concepts.
  • Positively deal with resistance and reluctance.
  • Bring about changes while protecting relationships.

Who Should Attend

This workshop will be of greatest benefit for those who are managing staff, having to manage up or deal with key stakeholders.

Benefits to You and Your Organisation

Those who attend will be better able to package and present their ideas and concepts and in so doing facilitate change and greater understanding. Your agency/department will benefit through your ability to persuade and influence others so that they have a clearer understanding of your communication.

This course is also available online.

Learn about our speakers

Scott Way

BDO Industrial & Organisational Psychology (SA) Pty Ltd

Scott is the founder and director of BDO Industrial & Organisational Psychology. He is a registered Organisational Psychologist with over thirty years consulting experience throughout Australia, Asia & New Zealand.

During this time, he assisted over 300 organisations and facilitated over 200 key workshops many of which involved consultation with key stakeholders and the community.

He has previously held senior positions within the automotive and mining industries, as well as the Australian Public Service.

Qualifications & Memberships
• Bachelor of Arts (Psychology)
• Graduate Diploma In Applied Psychology
• Master of Business Administration
• Member of the Australian Psychological Society
• Chartered Member of Australian Human Resources Institute
• Member of the Australian College of Organisational Psychologists
• PBA Approved Supervisor
• Registered Psychologist

Scott is an experienced consultant and is currently involved in organisation enhancement activities in a number of public and private sector organisations. His areas of expertise include;
• Organisation review and development
• Workshop facilitation
• Staff, manager and leader development
• Team building
• Strategic & Business Planning
• Organisation and Customer Surveys
• Targeted Training

Register interest in this training


1 half day 9:00am-12:30pm (8:45am registration)

Contact us for alternate duration and delivery style options

Competency framework
Middle Manager Core (ASO6-ASO8)

Workbook and Resources

Please contact us for more information

Please contact us for more information

This course is part of the Emerging Executive Development Series. Register for the full series and save up to 10%.

The Emerging Executive Development Series is comprised of 8 half-day units focused on providing public sector leaders with practical tools to apply in their workplace to enhance performance and productivity. Topics include:

  • Building a Constructive Culture
  • Responding to Turbulence
  • Team Power
  • Doing More with Less
  • Emotional Intelligence and Beyond
  • Understanding Lean Thinking
  • Positive Influencing Skills
  • Adaptive Leadership in the Public Sector

  • “I wish I had done this ages ago. Everyone in management should do this course.”


  • “It actually gave me new strategies rather than just confirming what I basically already knew.”


  • “I will apply the model/ persuasion tips to influence changes in legislation, and stakeholders in meetings.”