Clear meeting minutes are a foundation of good communication and accountability. This course helps you capture key decisions, action items and discussions with accuracy and confidence. You will learn practical techniques to structure minutes efficiently, use concise language and produce records that are easy to follow and act on. Whether you are new to minute taking or want to sharpen your skills, this course will make the process more straightforward and effective.
Content
- Why minutes matter
- Pre-meeting preparation
- Choosing the right template
- Familiarising yourself with meeting jargon
- What to do during the meeting
- The benefits of active listening
- How to ask for what you need
- Preparation and distribution of the minutes
Outcomes
- Write effective minutes that are clear and easy to action
- Know what to include and leave out of minutes
- Understand the purpose of minutes
Who Should Attend
Anyone who is preparing or writing minutes.
Benefits to You and Your Organisation
Enhance the efficiency of meetings and follow-up by producing actionable meeting minutes. This will enable staff to stay informed and act productively.
This course is also being offered online.
Group Bookings
**For groups of five or more, IPAA SA can tailor the training to suit your organisation. Group bookings may also be eligible for a preferential rate. Complete the form, and our team will be in touch to discuss options. **
Learn about our speakers
Sharon Ferrier
Professional Speaker & Corporate Educator
Persuasive Presentations
Sharon has a knack for making the complex simple. She believes that ‘passionate people persuade’ and that to make your message stick, you need to balance information with delivery style.
Sharon’s background is in sales and marketing and along the way has studied business administration, marketing, management, journalism as well as more eclectic skills including comedy, improvisation and the art of persuasion.
As an award winning speaker and salesperson Sharon uses her skills to help people become persuasive and influential speakers. She works with individuals and organisations from a diverse range of industries across Australia and overseas.
She coaches senior people ranging from CEO’s and entrepreneurs, to Professors and PhD’s helping them to be engaging and persuasive presenters and enabling them to win pitches, tenders, fellowships and grants.
Upcoming course availability
May 2026
Friday, 08 May 2026
June 2026
Tuesday, 23 June 2026
Format
Face-to-face
Duration
1 half day, 9:00am-12:30pm
(8:45am registration)
Inclusions
Workbook, resources, morning tea and refreshments
Location
Level 6, Pirie Street, Adelaide CBD, SA 5000
(please visit registration links for further information)
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Costs
Personal Member $355
State Govt Employee Member $390
Corporate Member $405
Non-member $440