One of the best presenters I have come across in the IPAA [program]- David's material, teaching method, and engagement have all been wonderful. Most importantly the information has been relative and helpful.
Jade
SA Health
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give you the tools to create strategies for your project or program communications that will have maximum engagement and impact.
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time and energy to produce, and its biggest challenge can often be holding and then keeping that attention. Learn the written techniques for engaging your intended audience.
One of the best presenters I have come across in the IPAA [program]- David's material, teaching method, and engagement have all been wonderful. Most importantly the information has been relative and helpful.
Jade
SA Health
We were asked what specific challenges we faced in our jobs and the presenter expanded on those issues, making the course very relevant to our actual work and very engaging. I enjoyed that the content was not exactly the same as other communications courses I've attended. It actually analysed how we are taught to write by other bodies (e.g uni, other classes, other areas of government, and materials like the Plain English Guide) and whether that information is helpful and current.
Nicolle
Department of Human Services
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered in easy-to-understand language, highlighting the benefits to them. Explore the tools and strategies you can use to transform your online communications.
David was one of the best presenters I have had the pleasure of learning from - his content was relevant, he was adaptable to the needs of the room and presented in a way that made it easy to understand and learn from AND relate it back to my needs/role.
Lauren
SA Health
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give you the tools to create strategies for your project or program communications that will have maximum engagement and impact.
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time and energy to produce, and its biggest challenge can often be holding and then keeping that attention. Learn the written techniques for engaging your intended audience.
One of the best presenters I have come across in the IPAA [program]- David's material, teaching method, and engagement have all been wonderful. Most importantly the information has been relative and helpful.
Jade
SA Health
We were asked what specific challenges we faced in our jobs and the presenter expanded on those issues, making the course very relevant to our actual work and very engaging. I enjoyed that the content was not exactly the same as other communications courses I've attended. It actually analysed how we are taught to write by other bodies (e.g uni, other classes, other areas of government, and materials like the Plain English Guide) and whether that information is helpful and current.
Nicolle
Department of Human Services
Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered in easy-to-understand language, highlighting the benefits to them. Explore the tools and strategies you can use to transform your online communications.
David was one of the best presenters I have had the pleasure of learning from - his content was relevant, he was adaptable to the needs of the room and presented in a way that made it easy to understand and learn from AND relate it back to my needs/role.
Lauren
SA Health
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally, or externally this course will help save time and stress in producing content that will get you the greatest returns.
David was one of the best presenters I have had the pleasure of learning from - his content was relevant, he was adaptable to the needs of the room and presented in a way that made it easy to understand and learn from AND relate it back to my needs/role
Lauren
SA Health
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally, or externally this course will help save time and stress in producing content that will get you the greatest returns.
David was one of the best presenters I have had the pleasure of learning from - his content was relevant, he was adaptable to the needs of the room and presented in a way that made it easy to understand and learn from AND relate it back to my needs/role
Lauren
SA Health
Joining us virtually On the Couch Chief Executive, Environment Protection Authority (EPA), Tony Circelli, shared how this unique crisis situation called on his department to embrace different ways of providing service.
“The key thing is communication”
As highlighted by many public sector leaders in these sessions, Mr Circelli emphasised how vital communication is, both internally and externally, particularly during the early response to the pandemic. In these challenging circumstances, stakeholders and staff needed to know if services were continuing and what this would look like.
The health and wellbeing of both the EPA’s teams and customers are a big part of the culture at the EPA, Mr Circelli shared. From the initial stages of the pandemic, this mindset helped them recognise that everyone was going to respond differently to the changes brought about by working from home, distancing restrictions and impacts on businesses’ operations. From his department, there was a large effort to provide support to staff who needed it, especially younger employees or those entering the sector, who had not yet had the chance to form connections.
“The big cultural change to society, is that everyone has had to learn the technology”
As we now emerge into the recovery period, a key focus for Mr Circelli will be examining how we can embed the ‘new business as usual’ into what services will look like post-COVID, and how the delivery of those services may be changed for the better.
When asked what Mr Circelli and his department might do differently post COVID-19, he noted his enthusiasm for taking up new and existing technologies to save time and increase their ability to communicate. The new possibilities of working from home have changed the way recruitment and HR may work, where people in rural areas can access increased opportunities.
“Leadership is an area where you are focusing on change. It’s being prepared to change yourself. It’s being prepared to lead people through those changes”
Mr Circelli also shared his thoughts on important traits for leaders during this time of change. With all the new opportunities to shift the way things have been traditionally done, we can learn from Mr Circelli that now is the time to be exploring those new opportunities and being ready to take the leap.
