“I will approach feedback conversations with greater awareness of how the information is being received and how to structure it to be as meaningful as possible.”
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People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager to confidently provide feedback to staff who are performing well, as well as those who need to improve.
This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.
Read MoreAs well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:
“I will approach feedback conversations with greater awareness of how the information is being received and how to structure it to be as meaningful as possible.”
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“The workshop provided lots of opportunity for discussions with other participants - along with tips and guidance from facilitators - led to deeper thinking about personal experiences.”
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Explore what managing ethically means in the SA Public Sector. Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and understand what is and what is not bullying and harassment conduct and what is reasonable in terms of managerial action.
Examine the Public Sector Code of Conduct and Code of Ethics and the attributes of an ethical organisation and leader and explore a framework and process for promoting integrity and civility in the workplace.
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Good definition of bullying and harassment to enable that when working through issues.”
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“[When I return to work I] plan to incorporate 'ethics' in to the regular team meetings, to develop a positive culture of open and safe communication and understanding of our responsibilities in terms of working in the Public Sector.”
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“The presenter is engaging and well informed on the topics in the course.”
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Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with staff about associated workplace behaviours. Through this course you will become familiar with your “mental health”, obligations as a manager and leader, and refine your practical skills in how to discuss mental health in a work context from a performance point of view. You will also explore the concepts of stress and resilience at the individual, team and organisational levels and formulate a practical plan to address these.
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“[I gained] greater understanding of mental illness. How to manage this issue sensitively and positively.”
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“[The most positive aspect of the course was] the tool kit for how to recognise mental health issues, provide support and initiate difficult conversations.”
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“Excellent course very useful wish I had done it years ago.”
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“The presenter was able to deliver a very difficult topic in way that was both engaging and informative.”
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Wondering how to keep a hybrid team culture at its best? Hybrid work requires the evolution of traditional on-site and off-site work models for the new era of work. Our places of work will become more fluid than they have ever been before. When leading hybrid teams, we know a flexible, supportive, secure, and inclusive culture has never been more critical. In this new world of work interactive workshop, we explore best practice tips and strategies.
This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.
Read MoreAs well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:
“Great presenters, clearly had good knowledge of the course subject matter and were skilled in engaging the group in effective discussion.”
Amanda Dudgeon
Department for Environment and Water
This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle some of the more ‘curly’ aspects of people management pertaining to performance, behaviours and discrimination.
Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond. You will increase self-awareness, develop confidence and skills in leading teams, improve your communication and EQ and understand how to promote a culture of wellbeing. You will also explore ways to manage teams and their wellbeing, resilience and performance against challenging situations.
This series can be tailored to your organisation’s needs and delivered on your premises.
Read moreAre you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for leaders – from communication, workload management, performance management and much more.
Very experienced and knowledgeable presenter. Easy to understand and provided the whole group with practical examples and concepts on how to manage change in the workplace
Darren
SA Ambulance Service
This series can be tailored to your organisation’s needs and delivered on your premises.
Read moreAre you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for leaders – from communication, workload management, performance management and much more.
This series can be tailored to your organisation’s needs and delivered on your premises.
Read moreEquip yourself with the essential core leadership skills to thrive not just survive as a leader in 2024 and beyond. You will increase self-awareness, develop confidence and skills in leading teams, improve your communication and EQ and understand how to promote a culture of wellbeing. You will also explore ways to learn from the lessons of COVID-19, in managing teams and their wellbeing, resilience and performance against challenging situations.
This series can be tailored to your organisation’s needs and delivered on your premises.
Read moreChange is inevitable. But when it seems change in organisations is frequent, sudden or implemented without consultation, it can be difficult to manage workplace morale and wellbeing. This workshop will focus on practical knowledge and skills for managers leading teams in changing workplace environments. Participants will learn to identify where individuals in their teams sit in the “stages of reacting to change”.
"Luke was knowledgeable and brought in a variety of different theories and stories which helped me to understand the concept of the change management process. I gained so much value from the day."
Leanne
Department for Education
"The course was engaging and expertly presented. Luke was a privilege to listen too and spoke with clarity and a good mixture of humour."
SA State Government
"I now understand what my team are going through and how each individual is feeling. We are currently going through a reorientation and I will apply the change management knowledge along with an awareness of how people are feeling and how to approach that."
SA State Government
"Luke is an engaging facilitator - he demonstrates his knowledge backed by science with a down-to-earth approach and relatable stories. The team and I all agree that this was a great session."
SA State Government