This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle some of the more ‘curly’ aspects of people management pertaining to performance, behaviours and discrimination.

Learn the techniques for managing different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours that meet legal, ethical and professional obligations. You will also explore best-practice performance management and the Dark Triad of personality tendencies (psychopathy, narcissism and Machiavellianism).

Explore what managing ethically means in the SA Public Sector. Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and understand what is and what is not bullying and harassment conduct and what is reasonable in terms of managerial action.

Examine the Public Sector Code of Conduct and Code of Ethics and the attributes of an ethical organisation and leader and explore a framework and process for promoting integrity and civility in the workplace.

Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for leaders – from communication, workload management, performance management and much more.

Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2025 and beyond.  You will increase self-awareness, develop confidence and skills in leading teams, improve your communication and EQ and understand how to promote a culture of wellbeing. You will also explore ways to learn from the lessons of COVID-19, in managing teams and their wellbeing, resilience and performance against challenging situations.

Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for leaders – from communication, workload management, performance management and much more.

Equip yourself with the essential core leadership skills to thrive not just survive as a leader in 2025 and beyond.  You will increase self-awareness, develop confidence and skills in leading teams, improve your communication and EQ and understand how to promote a culture of wellbeing. You will also explore ways to manage teams and their wellbeing, resilience and performance against challenging situations.

Help minimise stress and anxiety by learning how to take back control of your workload, as well as to develop strategies to improve decision making, prioritisation and time management.