Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can ‘train your resilience’ and enhance your personal ability to use it. This course will focus on helping you to access tools and strategies to further build your resilience and give you greater insight on areas for growth and development.
“The presenter provided multiple practical strategies for attendees to use. In addition, the handbook provides the capability for follow-up strategies.”
Sean
SA Police
“The presenters were engaging, knowledgeable and inclusive of everyone.”
Conflict is inevitable in work and life, so when it occurs it is essential to deal with it in a productive manner. This course will assist you in developing strategies and skills to handle conflict in ways that will enable growth and change for all involved.
“When I return to work I will challenge myself to speak up and have the skills and confidence to start to deal with situations in the work place that have previously made me feel very uncomfortable and unable to speak up.”
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“I have recommended this workshop to all staff in my working group.”
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“Having undertaking several conflict management training sessions, I feel that this was the best one so far. Fantastic !!”
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“I will be prepared for situations that may arise and feel confident that I can make assessments and establish approaches for dealing with conflict.”
This comprehensive full-day session focuses on equipping you with the essential skills to mediate and resolve conflicts among staff members, clients, and stakeholders.
Employee Engagement is fundamental for enhanced performance as well as wellbeing. With this in mind, it is crucial to understand what you can do as a manager or leader to increase engagement and ensure we don’t unintentionally disengage our people.
