• The history and evolution of EQ.
  • The dominant schools of EQ/EI thought.
  • Assessing your EQ/EI.
  • Building your EQ/EI.


  • Understand what EQ/EI is and isn’t.
  • Assess your own EQ/EI and develop an action plan to enhance it.
  • Recognise the value of EQ/EI to enhance work functioning.

Who Should Attend

Staff and managers at all levels who are looking to enhance their dealings with colleagues.

Benefits to You and Your Organisation

By switching on your EQ/EI we hope this module will enhance your personal and professional capacity. By participating in this workshop your agency will receive back a participant who better understands themselves and others.

Learn about our speakers

Scott Way

BDO Industrial & Organisational Psychology (SA) Pty Ltd

Scott is the founder and director of BDO Industrial & Organisational Psychology. He is a registered Organisational Psychologist with over thirty years consulting experience throughout Australia, Asia & New Zealand.

During this time, he assisted over 300 organisations and provided training and development to over 10,000 managers and employees, and over his involvement with IPAA he has supported over 500 workshop participants.

He has previously held senior positions within the automotive and mining industries, as well as the Australian Public Service.

Qualifications & Memberships
• Bachelor of Arts (Psychology)
• Graduate Diploma In Applied Psychology
• Master of Business Administration
• Member of the Australian Psychological Society
• Chartered Member of Australian Human Resources Institute
• Member of the Australian College of Organisational Psychologists
• PBA Approved Supervisor
• Registered Psychologist

Scott is an experienced consultant and is currently involved in organisation enhancement activities in a number of public and private sector organisations. His areas of expertise include;
• Organisation review and development
• Staff, manager and leader development
• Team building
• Strategic & Business Planning
• Targeted Training

Upcoming course availability

In person

June 2024

Wednesday, 05 June 2024


1 half day, 9:00am-12:30pm
(8:45am registration)

Competency framework
Middle Manager Core (ASO6-ASO8)

Workbook, resources, morning tea and refreshments

IPAA SA Level 6, 12 Pirie Street, Adelaide SA 5000
View map

Professional Member $355
State Govt Employee Member $390
Corporate Member $405
Non-Member $440

This course can also be delivered In-Agency. Contact us to discuss the delivery of this course within your department.

This course is part of the Emerging Executive Development Series. Register for the full series and save up to 10%.

The Emerging Executive Development Series is comprised of 8 half-day units focused on providing public sector leaders with practical tools to apply in their workplace to enhance performance and productivity. Topics include:

  • Building a Constructive Culture
  • Responding to Turbulence
  • Team Power
  • Doing More with Less
  • Emotional Intelligence and Beyond
  • Understanding Lean Thinking
  • Positive Influencing Skills
  • Adaptive Leadership in the Public Sector

  • " It is a very good course for all managers to undertake."


  • "I have come away from the training with some clear initiatives to implement with my team, and also for myself."


  • "Good combination of theory and practical tools to take away."


  • "Scott is a very engaging presenter and is able to deliver quite heavy subject matter in an interesting way. "


  • "I will be able to address some areas of my own EI that were a bit lower and be mindful of that when dealing with staff. I will also be able to support my team development in this area."