“Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”
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Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams and organisationally), gender differences in communication, assertiveness skills, and self-knowledge tools to understand the impact of personality on communication style.
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”
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“Very useful information and covering appropriate topics.”
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Explore a new lens on leadership psychology and examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at how managers can implement the Positive Psychology approach and its principles personally, across your team and your wider organisation. You will also cover the concept of resilience and develop practical strategies for building team resilience, change readiness and increasing peformance.
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“[The most positive aspect of the course was] How engaging the presenter, topical and fresh she kept the workshops.”
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“[The most positive aspect of the course was] The tools, knowledge and how to apply this.”
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This course is part of the Emerging Executive Development Series. Register for the full series and save up to 10%.
More informationThe Emerging Executive Development Series is comprised of 8 half-day units focused on providing public sector leaders with practical tools to apply in their workplace to enhance performance and productivity. Topics include:
" It is a very good course for all managers to undertake."
Lynette
"I have come away from the training with some clear initiatives to implement with my team, and also for myself."
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"Good combination of theory and practical tools to take away."
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"Scott is a very engaging presenter and is able to deliver quite heavy subject matter in an interesting way. "
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"I will be able to address some areas of my own EI that were a bit lower and be mindful of that when dealing with staff. I will also be able to support my team development in this area."
Lynette
Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with staff about associated workplace behaviours. Through this course you will become familiar with your “mental health”, obligations as a manager and leader, and refine your practical skills in how to discuss mental health in a work context from a performance point of view. You will also explore the concepts of stress and resilience at the individual, team and organisational levels and formulate a practical plan to address these.
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“[I gained] greater understanding of mental illness. How to manage this issue sensitively and positively.”
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“[The most positive aspect of the course was] the tool kit for how to recognise mental health issues, provide support and initiate difficult conversations.”
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“Excellent course very useful wish I had done it years ago.”
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“The presenter was able to deliver a very difficult topic in way that was both engaging and informative.”
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