“Presenter was engaging and gave good examples and explanations.”
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This course is part of the Emerging Executive Development Series. Register for the full series and save up to 10%.
More informationThe Emerging Executive Development Series is comprised of 8 half-day units focused on providing public sector leaders with practical tools to apply in their workplace to enhance performance and productivity. Topics include:
“Presenter was engaging and gave good examples and explanations.”
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“[When I return to work I will] sort through a range of workflows and find time savers.”
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“[When I return to work I will] put influencing skills to the test to try to effect some process changes to remove inefficiencies.”
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“[When I return to work I will] Increase discussion with Unit Managers about drip-waste and continuous improvement.”
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This course is designed to give you useful insights on how to effectively manage people in the public sector context. It will provide practical tips on how to handle some of the more ‘curly’ aspects of people management pertaining to performance, behaviours and discrimination.
This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.
Read MoreAs well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:
“I will be able to apply more appropriate skills to managing up”
Rachel
SA Health
“[The most positive aspects of the unit was] the ability for the trainers to demonstrate suggestions and not just read the slides.”
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Coping with the ambiguity and uncertainty of change is imperative for new managers who also need to lead their team members in working through the changes. Learn a range of adaptive leadership and management strategies, techniques and tools that will be helpful for you to keep in mind and apply to whatever changing circumstances you face.
This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.
Read MoreAs well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:
“Loved the detailed theory of the significant aspects of Change and the interactive group activities which blended the practical use of information very well.”
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“Great tools that are easy to put into practice.”
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“Great presenters, would love to attend more courses presented by Rob and Cheryl.”
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People need feedback on their work and both managers and staff need comfortable stress free ways to give and receive performance feedback. Develop your skills as a new manager to confidently provide feedback to staff who are performing well, as well as those who need to improve.
This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.
Read MoreAs well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:
“I will approach feedback conversations with greater awareness of how the information is being received and how to structure it to be as meaningful as possible.”
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“The workshop provided lots of opportunity for discussions with other participants - along with tips and guidance from facilitators - led to deeper thinking about personal experiences.”
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Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full of practical information, tips and tools for new managers. You will explore how to get a grip on your own role, how to make the transition from team member to team leader and how to get your team working at its best.
This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.
Read MoreAs well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:
“Great presenters, clearly had good knowledge of the course subject matter and were skilled in engaging the group in effective discussion.”
Amanda Dudgeon
Department for Environment and Water
Learn the terms “bullying and harassment” from both a legislative and behavioural perspective and develop an understanding of what is and what is not bullying and harassment conduct and what is reasonable in terms of managerial action. Examine the Public Sector Code of Conduct and Code of Ethics and the attributes of an ethical organisation and leader and explore a framework and process for promoting integrity and civility in the workplace.
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Good definition of bullying and harassment to enable that when working through issues.”
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“[When I return to work I] plan to incorporate 'ethics' in to the regular team meetings, to develop a positive culture of open and safe communication and understanding of our responsibilities in terms of working in the Public Sector.”
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“The presenter is engaging and well informed on the topics in the course.”
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Learn the facets of excellent communication skills and techniques (verbal and non-verbal) required by good leaders, including presentation skills, running effective meetings, the barriers to communication (individually, within teams and organisationally), gender differences in communication, assertiveness skills, and self-knowledge tools to understand the impact of personality on communication style.
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”
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“Very useful information and covering appropriate topics.”
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This course will help you develop your authentic leadership skills with self-awareness and an understanding of modern leadership theory and skills. Authentic leaders demonstrate a passion for their purpose, practice their values consistently, lead with their hearts as well as their heads and invest in their personal and professional growth. Additionally, you will explore the latest in emotional intelligence research and tools for you to build your EQ.
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Since the course I have introduced a team building exercise in my Unit meetings to create a positive culture and have improved my communication skills with the team and also it helps me to deal with different personalities in the team and how to handle the difficult situations when arises.”
A, Department for Child Protection
Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours that meet legal, ethical and professional obligations. You will also explore best-practice performance management and the Dark Triad of personality tendencies (psychopathy, narcissism and Machiavellianism).
This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“Just a great course - I felt empowered when I left and that I can tackle those difficult work situations.”
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“Sam is an engaging and very knowledgeable speaker. Her real life scenarios are samples have resonated with me and provided me with an avenue to "approach difficult situations" with somewhat confidence.”
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“I now have the courage to have those difficult conversations with staff.”
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