When disruption hits, leaders and teams need practical tools to stay calm, make sound decisions and restore stability. This course helps participants understand what drives organisational chaos and how to respond with clarity, confidence and structure.
Is this course right for you?
This course is designed for people who need to navigate high-pressure situations, organisational disruption or periods of instability. It is practical, hands-on and focused on helping leaders and teams move from reactive responses to more structured, confident action.
It may be right for you if you:
- Lead or support teams through disruption, uncertainty or crisis
- Need practical tools for decision-making under pressureThey
- are responsible for planning, communication or coordination during challenging periods
- Want to better understand how to reduce chaos and restore stability
- Work in an environment experiencing complexity, conflict or operational pressure
What you’ll explore
Participants will explore the causes of organisational instability and how leaders can respond in ways that support people, processes, and priorities.
You will explore:
- Common drivers of organisational chaos and instability
- How crises can affect decision-making, communication and team behaviour
- Practical problem-solving and conflict management strategies
- The role of planning, consultation and communication in creating stability
- Core skills for crisis response, including risk management, negotiation, emotional intelligence and project coordination
- A practical framework for moving from short-term disruption to longer-term stability.
Benefits to You and Your Organisation
- Build confidence in responding to disruption and uncertainty
- Strengthen communication and collaboration under pressure
- Develop a more proactive approach to managing organisational challenges
- Learn how to turn instability into structured action plans
- Improve decision-making during periods of pressure or crisis
- Support a culture of resilience, accountability and practical problem-solving
Who should attend
This course is suited to leaders, managers and teams who are responsible for navigating organisational challenges or supporting others through disruption.
It is particularly relevant for:
- leaders and managers responsible for team or organisational response
- HR and People and Culture professionals supporting workforce resilience
- project managers, team leaders and coordinators working in high-pressure environments
- cross-functional teams responding to rapid change, restructuring or instability
- public sector professionals involved in planning, communication, risk or operational response
Group Bookings
**For groups of five or more, IPAA SA can tailor the training to suit your organisation. Group bookings may also be eligible for a preferential rate. Complete the form, and our team will be in touch to discuss options. **
Learn about our speakers
Dr Desiree Beekharry
Founder
Manage the Conflict
Dr Desiree Beekharry has over 30 years’ experience in the professional field of stakeholder services in the environment of international airlines, VIP services, UN emergency mobilisation and conferences, project and program management and disaster management. She started with a Bachelor in Travel and Tourism Management and completed her academic education with a Doctor of Project Management focusing on Disaster Management. Understanding conflicts and project management seem to go hand in hand. With her background and experience with several cultures, Desiree has managed to understand much of the root of conflicts and why people behave the way they do.
Desiree is also a certified behavioural profiler in DISC, Driving Forces and Emotional Intelligence (EQ).
Desiree’s workshops are informed by experience, education and research in:
· The nature of conflicts, the effects of culture and diversity, the role of cognition and emotion, conflict and negotiation, conflict and leadership;
· The benefits of emotional intelligence for leaders;
· Project management, inter-organisational change and geographically dispersed teams;
· Program management and leadership;
· Disaster Management, Command & Control and Agile management;
· The role change plays in conflict.
Upcoming course availability
November 2026
Tuesday, 10 November 2026
Format
Face-to-face
Duration
1 half day
9:00am-12:30pm (8:45am registration)
Inclusions
Resources, workbook, morning tea and refreshments
Location
Adelaide CBD, SA 5000
(please visit registration links for further information)
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Costs
Personal Member $355
State Govt Employee Member $390
Corporate Member $405
Non-Member $440