Content

  • How individual performance contributes and why it needs to be managed.
  • Giving and receiving feedback.
  • Tackling poor performance.

Outcomes

  • Understand the importance of performance feedback.
  • Develop skills and techniques for giving and receiving feedback.
  • Develop confidence as managers of performance.

Who Should Attend

People who are coming to grips with leading a team and managing others for the first time, as well as new team leaders.

Benefits to You and Your Organisation

  • Focusing on what is important for you as a new manager.
  • Networking with people in similar roles in the SA public sector.
  • Expert input, skills development and access to strategies, tools and tips.
  • Increased confidence for managers in addressing performance.

Learn about our speakers

Rob Hall

Learning Facilitator and Accredited Coach
Centre for People Developmet

KEY SKILLS
- Highly developed organisational skills
- Small and large group facilitation, training and consultation
- Flexible, energetic and attuned to client needs
- Creative problem solving with a focus on local needs
- Project Management
- Goal setting and strategic planning
- Human Resource management
- Change leader focussed on empowerment, engaging processes and organisational role development

QUALIFICATIONS
- NLP Certified Practitioner
- Accredited Coach
- Master of Education
- Franklin Covey Signature Program – The 7 Habits of Highly Effective People
- Peer Support Program – Certified Instructor
- Highly Performing Organisations Certificate
- Langford Quality Improvement Course Certificate

Cheryll Hill

inspiring exceptional leadership
Centre for People Developmet

KEY SKILLS
- Internationally Accredited Leadership Master Coach
- Change management specialist
- Performance Management specialist
- Leading change through motivating, empowering and challenging individuals and groups
- Strategic planning
- Coaching, consulting, training and group facilitation
- Creative problem solving for complex issues
- Stakeholder Engagement and Consultation
- Training and public speaking skills in small and large group settings
- Human resource management
- Flexibility, high level energy and lateral thinking
- Fostering collaborative approaches with stakeholders in the development of focused solutions to local problems

QUALIFICATIONS
- Certified Master Coach, Behavioural Coaching Institute (USA)
- Diploma of Teaching
- Certificate IV Training and Assessment
- Diploma of Management
- Diploma Project Management
- Leading and Managing Change certification
- Working with Difficult People certification

Upcoming course availability

In person

October 2020

Thursday, 08 October 2020

Format
Face-to-face

Duration
1 full day 9:00am-4:30pm (8:45am registration)

Contact us for alternate duration and delivery style options

Competency framework
First Line Manager Common (ASO3-ASO5)
Middle Manager Core (ASO5-ASO6)

Inclusions
Workbook and Resources plus refreshments, morning tea and lunch

Location
IPAA SA, Level 6, 12 Pirie Street, Adelaide SA 5000
View map

Costs
Personal Member $515
State Government Employee Member $550
Corporate Member $560
Non-Member $645

This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.

As well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:

  •     Leading and Developing an Effective Team
  •     Providing Performance Feedback
  •     Leading and Managing Change
  •     Managing Workloads

  • “I will approach feedback conversations with greater awareness of how the information is being received and how to structure it to be as meaningful as possible.”

    A

  • “The workshop provided lots of opportunity for discussions with other participants - along with tips and guidance from facilitators - led to deeper thinking about personal experiences.”

    A