Confidence and emotional intelligence are essential for effective communication, leadership and workplace success. This practical course helps participants strengthen self-awareness, communicate authentically and build the confidence to navigate workplace relationships and challenges more effectively.
Is this course right for you?
This course is designed for professionals who want to improve their confidence, strengthen workplace relationships and communicate more effectively in professional environments.
This course may be right for you if you:
- want to communicate with greater confidence and authenticity
- struggle with self-doubt or second-guessing yourself at work
- want to improve emotional intelligence and self-awareness
- need strategies for managing emotions under pressure
- want to build stronger workplace relationships
- lead or work within teams and stakeholder environments
- are stepping into leadership or more visible roles
What you’ll explore
Participants will explore practical strategies to strengthen confidence, emotional intelligence and authentic communication in the workplace.
Topics include:
- understanding emotional intelligence and self-awareness
- recognising emotional triggers and behavioural patterns
- building confidence in professional situations
- communicating authentically and effectively
- managing difficult emotions and challenging conversations
- developing empathy and stronger interpersonal skills
- improving resilience and adaptability at work
- strengthening workplace relationships and collaboration
- leading with confidence, authenticity and emotional awareness
Benefits to You and Your Organisation
By attending this course, participants and organisations will benefit from:
- increased self-awareness and emotional intelligence
- greater confidence in communication and decision-making
- stronger workplace relationships and collaboration
- improved ability to manage pressure and difficult situations
- enhanced leadership and interpersonal skills
- more authentic and constructive communication
- increased resilience and emotional adaptability
- improved team culture and workplace engagement
Who Should Attend
This course is suitable for:
- professionals at all levels
- emerging and established leaders
- team leaders and managers
- project and stakeholder-facing roles
- professionals wanting to improve communication and confidence
- individuals seeking greater self-awareness and emotional intelligence in the workplace
No prior leadership or emotional intelligence training is required.
Group Bookings
**For groups of five or more, IPAA SA can tailor the training to suit your organisation. Group bookings may also be eligible for a preferential rate. Complete the form, and our team will be in touch to discuss options. **
Learn about our speakers
Dr Desiree Beekharry
Founder
Manage the Conflict
Dr Desiree Beekharry has over 30 years’ experience in the professional field of stakeholder services in the environment of international airlines, VIP services, UN emergency mobilisation and conferences, project and program management and disaster management. She started with a Bachelor in Travel and Tourism Management and completed her academic education with a Doctor of Project Management focusing on Disaster Management. Understanding conflicts and project management seem to go hand in hand. With her background and experience with several cultures, Desiree has managed to understand much of the root of conflicts and why people behave the way they do.
Desiree is also a certified behavioural profiler in DISC, Driving Forces and Emotional Intelligence (EQ).
Desiree’s workshops are informed by experience, education and research in:
· The nature of conflicts, the effects of culture and diversity, the role of cognition and emotion, conflict and negotiation, conflict and leadership;
· The benefits of emotional intelligence for leaders;
· Project management, inter-organisational change and geographically dispersed teams;
· Program management and leadership;
· Disaster Management, Command & Control and Agile management;
· The role change plays in conflict.
Upcoming course availability
In person
August 2026
Monday, 24 August 2026
Format
Face-to-face
Duration
1 full day
9:00am-4:30pm (8:45am registration)
Inclusions
Resources, workbook, morning tea, lunch and refreshments
Location
Adelaide CBD, SA 5000
(please visit registration links for further information)
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Costs
Personal Member $575
State Govt Employee Member $615
Corporate Member $625
Non-Member $725
