• " Relevant, engaging content tailored to individuals in the course."

    Beth

  • "Overall understanding and knowledge will assist in understanding strategic intent and purpose behind processes."

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  • “Mark was one of the best presenters I've had. He was knowledgeable and was able to tailor the exercises and discussions to the people in the room.”

    Troy

    Department for Innovation and Skills

  • “The presenter was engaging - the experiences in public sector management valuable.”

    Chris

    Department of Jobs and Small Business

  • “I really enjoyed this course - perfect for what I needed”

    Troy

    Department for Innovation and Skills

This course is part of the Fundamental Skills of Management Series (online). Register for the full series and save up to 15% on the full price of each course.

As well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:

  •     Introduction to Supervision Management
  •     Strategic Thinking
  •     Managing Public Sector Budgets
  •     Managing Your Project: An Introduction to Project Management

  • “Mark was one of the best presenters I've had. He was knowledgeable and was able to tailor the exercises and discussions to the people in the room.”

    Troy

    Department for Innovation and Skills

  • “The presenter was engaging - the experiences in public sector management valuable.”

    Chris

    Department of Jobs and Small Business

  • “I really enjoyed this course - perfect for what I needed”

    Troy

    Department for Innovation and Skills

  • “What I learned will influence how I present data in future, especially using graphs and 'picto charts' most appropriately (not to overuse or misuse). I will be able to more effectively "tell a story with data" about what is truly happening; and am better equipped to assist decision makers to make better informed and more transparent decisions.”

    Janetta

    Department for Innovation and Skills

  • “Mark is so enthusiastic he makes a potentially dry topic enjoyable and interesting. It is great to be able to draw on the expertise of such an individual.”

    Ceris

    PIRSA

  • “I felt the explanations of the theoretical side was then applied to practical examples. This very much helped my learning of the material and illustrated the application of this knowledge in how it could be used in a real-life setting.”

    Peter

    South Australia Police

  • “My presentation and explanation of my data tables will be much improved.”

    DHS

    GRANTS SA

  • “I believe many people would get great benefit in undertaking this course. It is great for data people (those who analyse data in their work), but I believe it would also be useful to managers/decision makers in improving their understanding of how data analysis is done and where it comes from.”

    Peter

    South Australia Police

  • “The presenter provided multiple practical strategies for attendees to use. In addition, the handbook provides the capability for follow-up strategies.”

    Sean

    SA Police

  • “The presenters were engaging, knowledgeable and inclusive of everyone.”

    Katie

    Education Department

  • “When I return to work I will challenge myself to speak up and have the skills and confidence to start to deal with situations in the work place that have previously made me feel very uncomfortable and unable to speak up.”

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  • “I have recommended this workshop to all staff in my working group.”

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  • “Having undertaking several conflict management training sessions, I feel that this was the best one so far. Fantastic !!”

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  • “I will be prepared for situations that may arise and feel confident that I can make assessments and establish approaches for dealing with conflict.”

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