Where do you start in giving yourself an essential set of skills and capabilities that will provide the foundation for your public sector career?
There can seem like so much to learn, and even after you find your footing, new challenges are just around the corner. To give you the tools and knowledge needed to tackle a range of tasks and projects you are presented with, we are helping you create your own unique training program.
The foundational skills for administrators courses include skills in key areas to increase your effectiveness in your role, which will:
Teach you how to perform and excel at essential tasks, such as; minute taking, proofreading, editing and writing.
Help you manage your time and workload, as well as work-life balance.
Increase your self-confidence in your own abilities and ready you for future opportunities.
Develop your capabilities in role-specific tasks, such as Executive Assistant or Personal Assistant duties.
Select four or more of the courses available below to add to your personal program, and you will receive 10% off the total cost of your training. If you are a State Government Employee this means you could save up to $225. (registration into individual units is also available)
or register for courses individually through the links available below.
We all have meetings and the ability to take effective minutes can be the difference between a meeting with positive outcomes or a wasted opportunity. Save yourself and your colleague’s stress and time by learning how to take efficient and highly readable minutes that tell readers exactly what they need to know. View full course outline >
DATE | Tuesday, 6 Oct 2020
TIME | 9:00am to 12:30pm
FORMAT | face-to-face
In this highly demanding role, this course will equip you with the skills to become a more confident, skilled EA/ PA who can provide a superior level of support and service to all stakeholders and customers alike. From basic skills to more advanced strategies, here you will explore all aspects of your role. View full course outline >
DATE | Wednesday, 7 Oct 2020
TIME | 9:00am to 4:30pm
FORMAT | face-to-face
Enhance your productivity and reduce the level of stress due to your workload. Learn techniques to make a lasting improvement in your work-life, with better decision-making capabilities, prioritisation and being able to minimise procrastination. View full course outline >
DATE | Tuesday, 13 Oct 2020
TIME | 9:00am to 4:30pm
FORMAT | face-to-face
Increase your confidence and efficiency in producing a range of written documents. Refreshing your understanding of grammar and punctuation will immediately up the quality of documents you produce or edit. View full course outline >
DATE | Wednesday, 14 Oct 2020
TIME | 9:00am to 4:30pm
FORMAT | face-to-face
Learn about the positive psychology approach to being more confident and why developing optimism and utilising your strengths will help you gain confidence, increase your self-belief and reduce stress in the workplace and beyond. View full course outline >
The work of two Singapore-based researchers on the effects of ethical culture and ethical leadership on innovation as reported in the public sector has been published in the September 2020 Issue of the Australian Journal of Public Administration.
Examining the relationship between public sector ethics and public sector innovation is important because society has long expected employees and managers in public organisations to behave ethically, but increasingly also expects innovative and entrepreneurial behaviour. However, researchers have previously commented that these two behavioural expectations and the values they require may not necessarily align, and even compete in many cases.
Given that much of the evidence is rather anecdotal, and arguably outdated, Associate Professors Dr Zeger Van der Wal and Dr Mehmet Akif Demircioglu from the Lee Kuan Yew School of Public Policy at The National University of Singapore, have empirically examined how ethical culture and ethical leadership are associated with realised innovation using 84,222 responses from the Australian Public Service Commission’s 2017 APS agency survey. This research has produced robust findings across agency, work location, job level, tenure, education, and gender and across different samples.
SO WHAT IS ETHICAL LEADERSHIP? AND WHY CHOOSE THE AUSTRALIAN GOVERNMENT AS THE FOCUS FOR THIS RESEARCH?
The researchers used a definition of ethical leadership described in 2005 by Brown, Treviño and Harrison as:
‘The demonstration of normatively appropriate conduct through the personal actions and interpersonal relationships, and promotion of such conduct among followers through two-way communication, reinforcement, and decision-making processes’.
The researchers believed that the Australian public sector would provide a suitable environment for studying the effects of leadership and culture on public sector innovation for a number of reasons.
Firstly, the Australian government has been among the most highly ranked globally in terms of innovation and effectiveness for years (see the 2017 work of the OECD and Pollitt & Bouckaert). Secondly, it was also an early adaptor of New Public Management, implementing private sector practices and ideas from the 1980s onwards. And thirdly, the country’s public sector has consistently ranked highly in the Corruption Perception Index run by Transparency International.
Continue reading the full article and access the research paper via the IPAA National website.
The work of two Singapore-based researchers on the effects of ethical culture and ethical leadership on innovation as reported in the public sector has been published in the September 2020 Issue of the Australian Journal of Public Administration.
Examining the relationship between public sector ethics and public sector innovation is important because society has long expected employees and managers in public organisations to behave ethically, but increasingly also expects innovative and entrepreneurial behaviour. However, researchers have previously commented that these two behavioural expectations and the values they require may not necessarily align, and even compete in many cases.
Given that much of the evidence is rather anecdotal, and arguably outdated, Associate Professors Dr Zeger Van der Wal and Dr Mehmet Akif Demircioglu from the Lee Kuan Yew School of Public Policy at The National University of Singapore, have empirically examined how ethical culture and ethical leadership are associated with realised innovation using 84,222 responses from the Australian Public Service Commission’s 2017 APS agency survey. This research has produced robust findings across agency, work location, job level, tenure, education, and gender and across different samples.
SO WHAT IS ETHICAL LEADERSHIP? AND WHY CHOOSE THE AUSTRALIAN GOVERNMENT AS THE FOCUS FOR THIS RESEARCH?
The researchers used a definition of ethical leadership described in 2005 by Brown, Treviño and Harrison as:
‘The demonstration of normatively appropriate conduct through the personal actions and interpersonal relationships, and promotion of such conduct among followers through two-way communication, reinforcement, and decision-making processes’.
The researchers believed that the Australian public sector would provide a suitable environment for studying the effects of leadership and culture on public sector innovation for a number of reasons.
Firstly, the Australian government has been among the most highly ranked globally in terms of innovation and effectiveness for years (see the 2017 work of the OECD and Pollitt & Bouckaert). Secondly, it was also an early adaptor of New Public Management, implementing private sector practices and ideas from the 1980s onwards. And thirdly, the country’s public sector has consistently ranked highly in the Corruption Perception Index run by Transparency International.
Continue reading the full article and access the research paper via the IPAA National website.
Erma Ranieri FIPAA, South Australia’s Commissioner for Public Sector Employment and IPAA SA President, joined IPAA ACT in the latest episode of their ‘Work with Purpose: A National Perspective’ podcast. In this interview Dr Gordon de Brouwer PSM FIPAA, IPAA National President, discussed the COVID-19 pandemic in South Australia.
“The clear message at the end of the day was that you keep talking to people”.
As highlighted by Commissioner Ranieri, while the pandemic presented a series of challenges it also showcased the real capability of the South Australian public sector.
“The innovation and resilience of the public sector were on display during this time, as they worked to support and collaborate with SA Health, SAPOL and other agencies to mobilise the sector to meet the unique needs of the pandemic. As the Mobilisation Coordinator, Commissioner Ranieri noted that this played a key role in the agile response to the pandemic.
“We have connected more than we have ever connected before”.
“COVID has shown what is possible within the public service”.
COVID-19 has also brought about a change to the existing paradigm for leadership and performance management in the workforce. The Commissioner is encouraged to see great outcomes in flexible work arrangements which are “reshaping the workforce to be more adaptable and diverse”. Commissioner Ranieri’s office and IPAA SA will continue to focus on fostering the skills and capabilities leaders need to adapt to this rapid shift in the workplace.
The Commissioner also highlighted the importance of awareness of mental health and wellbeing and the materials available to help leaders and employees to manage the COVID-19 pandemic:
a Manager Toolkit has been released to assist leaders navigate the challenges of COVID-19
a Mentally Healthy Workplaces Framework and Toolkit has been released to provide practical information and resources to support wellbeing strategies, and additional supporting guidance for the COVID-19 context.
The Office of the Commissioner for Public Sector Employment continues to work with agencies to implement a peer support program and develop an online training program for new peer support officers to build on the existing skills of employees trained in mental health first aid.
The COVID-19 Mental Wellbeing Interview Series, also offers valuable new resources for those working in the public service, with advice and tips from experts in the field
The IPAA SA Annual General Meeting is a great opportunity to get to know your Divisional Council Members and have insightful discussions that will impact the future of your association.
