Writing meeting minutes that are straightforward, highly readable and action-focused are important to the success of your meetings. Gain the skills to record and prepare meeting minutes concisely and with purpose and learn the vital techniques to improve the quality of your minutes.

Understand the field of neuroscience as applied to leadership behaviours including the neuroscience of employee engagement, growth mindsets and innovation, how the brain influences change resistance points, leadership self-awareness and EQ, influencing culture and leveraging the social nature of the workplace.

By examining the principles of neuroleadership in the workplace you will walk away with a new set of strategies and tools to develop and lead your team and organisation.

Learn to understand different personality traits and behaviours as well as individual emotional reactions to challenging behaviours. You will be given the skills to deal with challenging employee behaviours that meet legal, ethical and professional obligations. You will also explore best-practice performance management and the Dark Triad of personality tendencies (psychopathy, narcissism and Machiavellianism).

Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with staff about associated workplace behaviours. Through this course you will become familiar with your “mental health”, obligations as a manager and leader, and refine your practical skills in how to discuss mental health in a work context from a performance point of view. You will also explore the concepts of stress and resilience at the individual, team and organisational levels and formulate a practical plan to address these.