Communication is a key to engagement in the world of 2024 and beyond, and a lifeblood to any government initiatives, programs or campaigns. Audiences respond to targeted communication delivered in easy-to-understand language, highlighting the benefits to them. Explore the tools and strategies you can use to transform your online communications.
David was one of the best presenters I have had the pleasure of learning from - his content was relevant, he was adaptable to the needs of the room and presented in a way that made it easy to understand and learn from AND relate it back to my needs/role.
Lauren
SA Health
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. Government communication takes time and energy to produce, and its biggest challenge can often be holding and then keeping that attention. Learn the written techniques for engaging your intended audience.
One of the best presenters I have come across in the IPAA [program]- David's material, teaching method, and engagement have all been wonderful. Most importantly the information has been relative and helpful.
Jade
SA Health
We were asked what specific challenges we faced in our jobs and the presenter expanded on those issues, making the course very relevant to our actual work and very engaging. I enjoyed that the content was not exactly the same as other communications courses I've attended. It actually analysed how we are taught to write by other bodies (e.g uni, other classes, other areas of government, and materials like the Plain English Guide) and whether that information is helpful and current.
Nicolle
Department of Human Services
Effective communication in the 21st century requires a strong understanding of both your audience and the best practice tools for crafting engaging and persuasive content. This course will give you the tools to create strategies for your project or program communications that will have maximum engagement and impact.
Explore in-depth the tools and strategies you can use to transform your communications in government to have maximum engagement and impact. Whether you communicate internally or externally, this course will help save time and stress in producing content that will get you the greatest returns.
David was one of the best presenters I have had the pleasure of learning from - his content was relevant, he was adaptable to the needs of the room and presented in a way that made it easy to understand and learn from AND relate it back to my needs/role
Lauren
SA Health
Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with staff about associated workplace behaviours. Through this course you will become familiar with your “mental health”, obligations as a manager and leader, and refine your practical skills in how to discuss mental health in a work context from a performance point of view. You will also explore the concepts of stress and resilience at the individual, team and organisational levels and formulate a practical plan to address these.
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“[I gained] greater understanding of mental illness. How to manage this issue sensitively and positively.”
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“[The most positive aspect of the course was] the tool kit for how to recognise mental health issues, provide support and initiate difficult conversations.”
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“Excellent course very useful wish I had done it years ago.”
A
“The presenter was able to deliver a very difficult topic in way that was both engaging and informative.”
A
Explore a new lens on leadership psychology and examine the 5 key principles of the PERMA model of Positive Psychology, which is an area of psychological theory that focuses on strengths and resilience. You will look at how managers can implement the Positive Psychology approach and its principles personally, across your team and your wider organisation. You will also cover the concept of resilience and develop practical strategies for building team resilience, change readiness and increasing peformance.
This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.
More informationThe 21st Century Manager series is comprised of 6 half-day units that address core management competencies:
“[The most positive aspect of the course was] How engaging the presenter, topical and fresh she kept the workshops.”
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“[The most positive aspect of the course was] The tools, knowledge and how to apply this.”
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