Learn the key stages in the public policy process, and gain a clear understanding of the role of the public sector in policy development. This course is an essential introduction to public policy, particularly if you are working in government.

Build your personal resilience and gain the tools to be able to bounce back from adversity and to learn from experience. Just like going to the gym, you can ‘train your resilience’ and enhance your personal ability to use it. This course will focus on helping you to access tools and strategies to further build your resilience and give you greater insight on areas for growth and development.

Explore the key components of Emotional Intelligence (EQ/EI) and how it can be developed and enhanced. In addition, explore some of the associated myths and how we can create a positive EQ/EI workplace.

Managing the wellbeing of your team is an essential part of leadership. Gain an understanding of mental health and mental illness, as well as how to have conversations with staff about associated workplace behaviours. Through this course you will become familiar with your “mental health”, obligations as a manager and leader, and refine your practical skills in how to discuss mental health in a work context from a performance point of view. You will also explore the concepts of stress and resilience at the individual, team and organisational levels and formulate a practical plan to address these.