Leadership Communication Skills (online)

This course is part of the 21st Century Manager series (Online). Register for the full series and save up to 10%.

More information

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

Authentic Leadership Skills for Managers
Managing Wellbeing
Ethics in Action – Leadership Practices for the Public Sector
Managing Different Personalities
Leadership Communication Skills
Positive Psychology for Managers (PERMA+)

“Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”

A
“Very useful information and covering appropriate topics.”

A

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Ethical AI in the Public Sector (online)

Recognise Ethical and Responsible AI Principles. Identify the ethical considerations, risks, and responsibilities associated with deploying AI in government and public services.

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Design Thinking: Innovation by Design

Complex challenges rarely have simple solutions. Develop practical strategies to better understand problems, improve services and create solutions that meet the needs of customers, stakeholders and communities.

1 full-day
Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

“[When I return to work I will] Reduce unnecessary emails and meetings; continue to adopt minimalist approach to tasks and communications.”

Jeanette

Department for Environment and Water
“[When I return to work I will] think of what an organization is, and then putting resources and focus in to that.”

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Natural Resources AMLR
“[When I return to work I will] define what NOT to do! (never been done before in my workplace before but so basic).”

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“I have a project where some of the frameworks are very relevant and will be useful immediately to guide our work.”

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“[When I return to work I will] Identify non-value adding tasks. Promote annual evaluation of the project/ business plan.”

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Mental Health First Aid Training for Public Sector – October

Demonstrate your mental health first aid skills by becoming an Accredited Mental Health First Aider

Personal Member: $358
State Government Member: $439
Corporate Member: $439
Non-Member: $539

Design Thinking: Innovation by Design

Complex challenges rarely have simple solutions. Develop practical strategies to better understand problems, improve services and create solutions that meet the needs of customers, stakeholders and communities.

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Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

18Oct 202619Oct 2026

2026 Aboriginal Staff Forum

Free of charge for Aboriginal public sector employees

Add yourself to the waitlist for this course!

Fill out my online form.

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Explore the practical and straightforward techniques that you can apply in order to knit a group of people into an engaged and united team using tried and proven methods from Katzenbach and Smith, Tuckman, Collins and West.

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Neuroinclusive Leadership: Unlocking the Power of Different Brains

Public sector teams are increasingly diverse – not just in culture, but in neurology. Autism, ADHD, dyslexia, anxiety, and sensory sensitivity bring unique strengths and challenges. This session moves beyond compliance to designing environments and leadership behaviours that work for all brains.

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Workplace Behaviour: Respect, Inclusion and Accountability

Build the confidence and skills to navigate workplace behaviour, foster respect and inclusion, and contribute to a safe and accountable team culture.

(previously called Anti Bullying, Harassment and Discrimination)

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Cultural Awareness and Competence

Develop the skills to engage respectfully and effectively across cultural differences. Navigate diversity with confidence and empathy, fostering inclusive, safe, and professional environments in any organisational setting. Ideal for leaders, educators, and service providers seeking to strengthen cultural competence and communication.

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