Managing Different Personalities

Add yourself to the waitlist for this course!

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This course is part of the 21st Century Manager series. Register for the full series and save up to 10%.

More information

The 21st Century Manager series is comprised of 6 half-day units that address core management competencies:

Authentic Leadership Skills for Managers
Managing Wellbeing
Ethics in Action – Leadership Practices for the Public Sector
Managing Different Personalities
Leadership Communication Skills
Positive Psychology for Managers (PERMA+)

“Just a great course - I felt empowered when I left and that I can tackle those difficult work situations.”

A
“Sam is an engaging and very knowledgeable speaker. Her real life scenarios are samples have resonated with me and provided me with an avenue to "approach difficult situations" with somewhat confidence.”

A
“I now have the courage to have those difficult conversations with staff.”

A

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Personal Member: $358
State Government Member: $439
Corporate Member: $439
Non-Member: $539

11Nov 2026

Premier’s Address to the Public Sector

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Design Thinking: Innovation by Design

Complex challenges rarely have simple solutions. Develop practical strategies to better understand problems, improve services and create solutions that meet the needs of customers, stakeholders and communities.

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Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

Add yourself to the waitlist for this course!

Fill out my online form.

“Applying what I have learnt will take some practice, but I now feel like I have the tools to start practicing.”

A
“Very useful information and covering appropriate topics.”

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Strategic Foresight Masterclass Series

Register your interest in a practical four-part series for public sector professionals.

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03Nov 2026

IPAA SA Annual General Meeting 2026

Meet your fellow members, learn about your association and engage with your Divisional Council.

30Nov 2026

Co-designing Ways Forward Workshop

Learning & working with others to improve services & systems

Personal Member $575
State Govt Employee Member $615
Corporate Member $625
Non-Member $725

Add yourself to the waitlist for this course!

Fill out my online form.

This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.

As well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:

Leading and Developing an Effective Team
Providing Performance Feedback
Leading and Managing Change
Managing Workloads

“Great presenters, clearly had good knowledge of the course subject matter and were skilled in engaging the group in effective discussion.”

Amanda Dudgeon

Department for Environment and Water

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Design Thinking: Innovation by Design

Complex challenges rarely have simple solutions. Develop practical strategies to better understand problems, improve services and create solutions that meet the needs of customers, stakeholders and communities.

1 full-day
Affiliate, Emerging Leader, Executive, Graduate/Student, Manager/Next-Exec, Professional, YIPAA

30Nov 2026

Co-designing Ways Forward Workshop

Learning & working with others to improve services & systems

Personal Member $575
State Govt Employee Member $615
Corporate Member $625
Non-Member $725

03Nov 2026

IPAA SA Annual General Meeting 2026

Meet your fellow members, learn about your association and engage with your Divisional Council.

This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.

As well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:

Leading and Developing an Effective Team
Providing Performance Feedback
Leading and Managing Change
Managing Workloads

“Loved the detailed theory of the significant aspects of Change and the interactive group activities which blended the practical use of information very well.”

A
“Great tools that are easy to put into practice.”

A
“Great presenters, would love to attend more courses presented by Rob and Cheryl.”

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IPAA SA Annual General Meeting 2026

Meet your fellow members, learn about your association and engage with your Divisional Council.

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Ethical AI in the Public Sector (online)

Recognise Ethical and Responsible AI Principles. Identify the ethical considerations, risks, and responsibilities associated with deploying AI in government and public services.

Personal Member $355
State Govt Employee Member $390
Corporate Member $405
Non-Member $440

31Jan 202727Feb 2027

Mental Health First Aid Training for Public Sector – Expression of Interest

Register your interest in Mental Health First Aid training commencing from February 2027.

Personal Member: $358
State Government Member: $439
Corporate Member: $439
Non-Member: $539

This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.

As well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:

Leading and Developing an Effective Team
Providing Performance Feedback
Leading and Managing Change
Managing Workloads

“I will be able to apply more appropriate skills to managing up”

Rachel

SA Health
“[The most positive aspects of the unit was] the ability for the trainers to demonstrate suggestions and not just read the slides.”

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You might also be interested in

31Jan 202727Feb 2027

Mental Health First Aid Training for Public Sector – Expression of Interest

Register your interest in Mental Health First Aid training commencing from February 2027.

Personal Member: $358
State Government Member: $439
Corporate Member: $439
Non-Member: $539

11Nov 2026

Premier’s Address to the Public Sector

Free for all State Government
Corporate and Personal Members of IPAA SA

$95 for non-members (upgrade to membership for $189 and enjoy ongoing event access)

03Nov 2026

IPAA SA Annual General Meeting 2026

Meet your fellow members, learn about your association and engage with your Divisional Council.

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Coaching Masterclass: Navigating Teams and Difficult Conversations

Coaching is becoming more of an effective skill as the dynamics of your workplace change. It’s more than just management; it is now about balancing different temperaments and generations, key people with different pressures and challenges, and navigating an online environment which brings a whole raft of new dynamics to your team.

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Leading and Developing an Effective Team

Build the skills to assist team members to work together to deliver on the goals and aspirations of the organisation. You will be provided with a day packed full of practical information, tips and tools for new managers. You will explore how to get a grip on your own role, how to make the transition from team member to team leader and how to get your team working at its best.

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Managing Workloads

Learn how to manage your team’s workload in this intensive workshop. You will gain the skills to balance expectations and reality whilst also gaining the tools to identify and manage work priorities to achieve goals.

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New and Emerging Manager Series

Are you coming to grips with leading a team and managing others for the first time? Explore current successful approaches and strategies that will teach you essential skills for leaders – from communication, workload management, performance management and much more.

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This course is part of the New and Emerging Manager Series. Register for the full series and save up to 15% on the full price of each course.

As well as expert input and resource manuals for future reference, here is an opportunity to work with colleagues across the public sector who are all tackling the same big challenges across 4 units:

Leading and Developing an Effective Team
Providing Performance Feedback
Leading and Managing Change
Managing Workloads

“I will approach feedback conversations with greater awareness of how the information is being received and how to structure it to be as meaningful as possible.”

A
“The workshop provided lots of opportunity for discussions with other participants - along with tips and guidance from facilitators - led to deeper thinking about personal experiences.”

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